Robert Raduta Email & Phone Number

Zürich, Zh, Ch

Zurich, Switzerland

Zurich, Switzerland

- Supervise the onboarding of new clients (private, corporate and institutional) respecting the European and local directives with regards to Money Laundering, Terrorist Financing, Tax Evasion and sanctions- Manage and coordinate onboarding and renewal teams for Private, Corporate and Institutional clients- Guidance given to internal service provider on changes, requirements, refresh of exiting CH requirements and rules- Manage projects in relation to development and implementation… Show more - Supervise the onboarding of new clients (private, corporate and institutional) respecting the European and local directives with regards to Money Laundering, Terrorist Financing, Tax Evasion and sanctions- Manage and coordinate onboarding and renewal teams for Private, Corporate and Institutional clients- Guidance given to internal service provider on changes, requirements, refresh of exiting CH requirements and rules- Manage projects in relation to development and implementation of digital solutions for onboarding and renewal- Liaise with external auditors on onboarding and KYC owned processes - Solve escalations from Sales and Client Services with regards to complains from the clients regarding the onboarding or renewal processes - Review of the SLA agreements and externalized processes together with the internal risk audit or commercial side- Monitor SLAs times for onboarding clients in accordance with the Group requirements and workload capacity- Set tasks and KPIs for each team member, including Q planning and development opportunities- Produce business analyses and reports for the regular meeting of the Board of Management and Board of Directors- Collaborate closely with Compliance and Legal department to ensure the latest local regulatory requirements are integrated in the policies and procedures- Own, verify and update the work instructions for onboarding and renewal processes- Make sure all clients are renewed in time, according to the risk level and initiate renewal due diligences accordingly- Provide cost analyses to support business decisions related to acquiring clients or enter in business relationship with certain partners - Provide trainings and/or guidelines periodically to service provider teams in order to maintain or improve the quality of the assessments- Conduct Quality Control and Quality Assurance for high risk clients (private or corporate) and other complex clients Show less

Prague, The Capital, Czech Republic

- Participate in the development and implementation of continuous improvement of the control environment, policies and procedures, and delivering a superior client experience- Performing the Due Diligence (DD) and KYC for complex clients (private, corporate and institutional) in different global jurisdictions- Conduct quality control (QC) on the due diligences of other analysts ensuring the internal KYC procedures are respected- Act as a “go to expert” within the team as well as for… Show more - Participate in the development and implementation of continuous improvement of the control environment, policies and procedures, and delivering a superior client experience- Performing the Due Diligence (DD) and KYC for complex clients (private, corporate and institutional) in different global jurisdictions- Conduct quality control (QC) on the due diligences of other analysts ensuring the internal KYC procedures are respected- Act as a “go to expert” within the team as well as for key stakeholders- Continuously update the governing procedures and work instructions in line with updated Global Minimum KYC Requirements, Compliance and Legal- Identify potential improvements to onboarding process flows and procedures, and come with improvement suggestions and be involved in the implementation of those together with other Saxo units, such as IT, Commercial teams and Compliance- Interact and cooperate with other relevant departments to ensure compliance, operational efficiency, proper business procedures and client focus- Provide support to the team, quality review for the new joiners and ensure effective mentorship and shared experience with more junior staff- Process the incoming clients applications in accordance with the KYC business procedures, and in line with the Global Minimum KYC Standards and Saxo Group’s Risk Appetite- Meet the SLA’s for processing the incoming cases and applications and meet the agreed Quality standards- Participate in daily tasks such as quality check, review of results of the ongoing client AML screening, processing incoming requests to the team’s inbox- Do periodic review of clients and ensure documentation is accurate and current- Take ownerships of implementation of new features and incorporation of new rules and regulations of the team’s working processes Show less

București, România

- Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue- Reach the targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions- Achieve the budgeted cross sell targets, consistency and penetration- Build and develop relationships with existing priority customers to achieve an increase in revenues- Effectively meeting customer expectations and handling / reduction of customer complaints-… Show more - Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue- Reach the targets set in terms of product mix, active/ passive ratio, liability targets, no. of transactions- Achieve the budgeted cross sell targets, consistency and penetration- Build and develop relationships with existing priority customers to achieve an increase in revenues- Effectively meeting customer expectations and handling / reduction of customer complaints- Provide professional customer service to achieve a high percentage of customer satisfaction and retention -Active participation in the analysis of credit applications- Submit and sustain credit proposals for approval to the related bank committees in the local or international HQ for corporate clients- Setting objectives and manage the activity of the assistant RM and credit analyst Show less

București, România

- Develop /maintain the relationships with the existing Corporate customers and establish new relations with potential clients- Promote the bank's products and services and select the best business solutions for the bank in relation with the potential clients- Business and financial counseling for potential clients in order to attract them- Present / sustain credit packages and proposals for approval to the bank committees- Responsible for quality of information provided to the… Show more - Develop /maintain the relationships with the existing Corporate customers and establish new relations with potential clients- Promote the bank's products and services and select the best business solutions for the bank in relation with the potential clients- Business and financial counseling for potential clients in order to attract them- Present / sustain credit packages and proposals for approval to the bank committees- Responsible for quality of information provided to the clients, achieve the targets in accordance with the bank’s policy, maintaining and improving the bank's image, the professional activity within the bank.- Involved in reporting and project management activities. Show less

Istanbul, Türkiye

-Drive the commercial growth of Turkey branch by building new and improving existing relationships with activity partners- Implementing group standards for sales, purchasing, administration, logistic and all other functions of the company (rules, directions and suggestions applied to Turkish branch to meet the group standards for quality of the products and service)- Developing new standards for company’s activity adapted to the Turkish market and to local standards - Effectively… Show more -Drive the commercial growth of Turkey branch by building new and improving existing relationships with activity partners- Implementing group standards for sales, purchasing, administration, logistic and all other functions of the company (rules, directions and suggestions applied to Turkish branch to meet the group standards for quality of the products and service)- Developing new standards for company’s activity adapted to the Turkish market and to local standards - Effectively organize the production and distribution activity of the labels supervising the stock movements and levels- Build and develop business relationships (regular visits to fairs and exhibitions, improving sales conditions in order to meet our customers’ needs, contacting new potential clients)- Establish and maintain key client relationships and implement strategies for expanding the company’s supplier base and market share- Exceed sales and revenue targets by effectively managing quarterly sales goals- Recruit, manage and develop a highly driven team within the Turkish facility- Lead by example, set clear expectations and provide role clarity to develop your team by holding people accountable, reviewing progress and providing feedback and guidance.- Ensure accurate sales reporting, metric analysis, sales recognition, and other ad-hoc sales operations support activities-Manage the relationship with with the most important business partners (clients and suppliers) from Turkey and abroad. Show less

București, România

-Sales activity: cards, deposits, POS, deposit certificates -Implementing the e-banking package in the branch-Coordinating the cards activity in the bank including POS and ATM-Dealing with foreign currencies deposits and payment instruments / retail-Developing the clients base for cards and POS-Reporting monthly the sales figures

Master Of Business Administration (Mba), Enterprise Management And Organization

The Romanian–French INDE MBA programme combines the expertise of two prestigious higher education institutions: the Bucharest University.

Bachelor'S Degree, Banking And Financial Management