• Replenished stocks of beer, liquor, mixers, and garnishes, and ensuring all necessary items in coolers and on soffit• Memorized and extensive list of 16 Craft Beers, Bottled Beers, 50+ wines and 100+ liquors (EH Taylor Hill SB, Angel Envy Cask Strength, Bell 2 Hearted IPA, Macallan Rare Cask, Stella, ill Sofine, Kila, William Envy, Silver Oak)• Maintained cleanliness of the inside and outside bar area, polishing glasses, wiping surfaces, and trash• Aiding bartenders by preparing garnishes, keeping service wells full of ice, delivering drinks to tables as required, changing kegs, and grabbing beer and wine • Keeping track of inventory levels of high tower bourbons, kegs, beers, and liquor (Vodka, Tequilla, Dark/White Rum, Scotch, Whiskey, Gin, and Liqueurs)• Arranging the bar space to keep utensils, napkins, and other essentials orderly and within reach.• Cleaning and Polishing glassware from the bar and tables, making sure they are stocked and ready for use.• Engaging with customers within a 2 minute window if Bar is busy, fielding their questions, and ringing in orders as needed.• Managed the bar's operations efficiently, contributing to a seamless flow that consistently generated + $6,000 Bar night revenue.

• Greet guests with a friendly and approachable demeanor as they arrive.• Escort guests to their designated seats or areas, ensuring their comfort.• Successfully manage over 40 reservations and 200 covers through OpenTable, ensuring smooth operations and an exceptional dining experience. • Make accommodations for special needs or requests, such as allergies or accessibility requirements.• Answer questions and provide assistance with reservations, to go orders, directions, special requests, or activities.• Coordinate with peers to ensure seamless seating with the restaurant, pacing the kitchen, and keeping servers satisfied• Quickly bussed and reset tables to ensure guests more guest can come in and enjoy a good time

• Oversee daily restaurant operations, including staff management, customer service, and inventory control. • Implement strategic initiatives to enhance efficiency and customer satisfaction. • Train and mentor team members to uphold company standards and achieve goals• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Provide exceptional customer service and assistance to customers. • Managed line and ensured product checkout (Cashier). • Collaborated with team members to maintain a clean and organized store environment.• Resolved customer issues with professionalism, escalating concerns to management when necessary.• Streamlined checkout processes by accurately handling cash, credit card, and check transactions.