Robert Rank Email & Phone Number

Gibsonia, Pennsylvania, United States

Fairmont, West Virginia, United States

Selling the new product line of DK-LOK Stainless Steel Fittings and Valves for Control Tech Ltd. to any Industries including Oil & Gas, Petrochemical, Power Generation, Equipment & Machinery and Biopharma & Pharmaceuticals. Please reach out to me if you have any questions about the DK-LOK line.

Indiana, Pennsylvania

• Worked with customers to identify needs and determine workable solutions using a variety of field concepts, practices and procedures.
• Ensured customer retention and satisfaction by proactively providing solutions which resolve complaints and bridge communication gaps.
• Maintain over 75 different customer locations including End Users, OEM’s, and Distributors while also following leads for new customers and attending Oil & Gas Events to increase network base.
• Used Dynamics CRM (Customer Relationship Management) to track opportunities, sales calls and customer contact information

Johnstown, Pennsylvania Area

• Support Sales team with Proposals, Quotes, Contracts and Order Entry for customers while maintaining accounts with quick response time.
• Increased 2017 sales numbers for 5 salesmen 16% above 2016 sales.
• Organize and maintain customer prospecting program with Sales team by researching potential customers, creating value propositions and creative touches.
• Train sales team on Customer Relationship Management (CRM) Program.

Johnstown, Pennsylvania Area

• Responsible for 1.8 Million in sales of bulk gas, package gas, medical and specialty gases with current and new customers in assigned territory.
• Trained in Sales Matrix to use proper techniques to improve sales and gain new long term contracts for bulk or package gas with new or existing customers.
• Developed strategic and operational sales plan for specific accounts in area assigned, with the purpose to increase sales and gross margin.
• Added 20 accounts to portfolio during struggling economy.

Indiana, Pennsylvania

• Maintained 4 accounts and developed 15 customer relationships with decision makers at field level.
• Responsible for maintaining $400,000 out of $750,000 of monthly sales and becoming # 1 in sales.
• Responsible for support and feedback to internal operations and sales supervisor by gathering job information for casing runs in West Virginia and Pennsylvania area.
• First location in Tesco to use CRM operating system.

Indiana, PA

• Made sales calls to customers and built relationships with customers to increase Parker Store sales to $500,000 per year.
• Offer training sessions with vendors to teach customers about new Oil & Gas product lines.
• Added new 15 accounts by making cold calls and networking thru events.
• Provided outstanding service to maintain CONSOL Energy a $1.3 Million customer.

Indiana, PA

• Position held after creating presentation for supervisors on benefits of having an Outside Sale Representative and was promoted from Parker Store to Outside Sales.
• Answered phone calls and emails from Oil & Gas customers to provide quotes and enter orders.
• Revised EDI orders sent in from customers by correcting errors created by pricing or descriptions.
• Trained new Inside Sales person in order to move into Outside Sales.

Indiana, PA

• Created a first of its kind professional store front for Hydraulic Fittings and Industrial Safety Supplies for Fairmont Supply.
• Researched potential vendors and products for Oil & Gas and made decisions on what products to bring into store.
• Delivered high quality customer service to over 20 newly created accounts in the Oil & Gas Industry.
• Created $300,000 in sales our first year and increase sales by 25% the following year for $375,000 of sales in just 2 years.

Bachelor'S Degree, Hotel, Motel, And Restaurant Management

High School, General Education