Customer Service Manager
Customer Service Manager DuPont Crop Protection & Operations Controls and Compliance.
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@dupont.com
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Robert Raposa is listed as Customer Service Representative at Solenis based in Greater Philadelphia, United States, United States. AeroLeads shows a work email signal at dupont.com and a matched LinkedIn profile for Robert Raposa.
Robert Raposa previously worked as Customer Service Manager at Dupont and Team Lead - Operation Controls & Compliance at Dupont. Robert Raposa holds Introduction To Microsoft Excel, 100% Final Exam Grade from Delaware Technical And Community College-Terry.
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A dedicated and adaptable customer service professional with extensive experience in the areas of safety, SAP-R3, people and change management. I work hard to develop processes that ensure continuity across multiple systems and businesses resulting in increased efficiency and functions. Investigates opportunities to improve performance and increase productivity. I work closely with multiple Customer Service Representatives and Business Partners to resolve situations and enhance business profitability. Strong communication and negotiation skills. A hardworking team leader who consistently sets and exceeds organizational goals while keeping core values at the forefront. I am very happily married to my wife and best friend of over 25 years, and have two children who we are both very proud off. I am an avid Philadelphia sports fan and love spending time at the beach with family and friends.
Listed skills include Process Improvement, Six Sigma, Leadership, Cross Functional Team Leadership, and 23 others.
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Wilmington, Delaware
Customer Service Manager DuPont Crop Protection & Operations Controls and Compliance.
Wilmington, Delaware
Team lead for the DuPont North American Corporate Customer Care Operation Controls and Compliance Team consists Supervising and providing functional support for three separate teams that provide support to Customer Service groups. Teams include the Internal Controls and Compliance Team of three who provide guidance and support to customer service teams as.
Wilmington Delaware
Supervise Customer Service Team of 16 CSRs in accordance with Business and Corporate Customer Care requirements to exceed customer’s needs for 3 business units as follows Crop Protection, Packaging Graphics and Digital Printing. Successfully work with a variety of contacts across several levels within DuPont to negotiate, develop, and implement process.
Wilmington Delaware
International Customer Service Representative supporting the Asia Pacific region for the P&IP Business. Placed Transoval orders supporting manual air shipments. Domestic Customer Service Representative supporting order to cash processes for Crop Protection. Answer incoming customer calls and quickly follow up to their inquiries. Placed packaged and bulk.
Newark Delaware
Department Manager, 1993-2006. Managed department for large retail grocery chain ensuring adequate stocking levels for department whose annual sales were approximately $4MM. Additional responsibilities included staffing schedules, inventory control, management of six full time and part time employees including annual reviews and marketing products to.
This was a course I decided to take to advance my Excel skills. Currently planning on taking additional courses to advance my skills.
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Robert Raposa is listed as Customer Service Representative at Solenis.
AeroLeads has found 1 work email signal at @dupont.com for Robert Raposa.
Robert Raposa is based in Greater Philadelphia, United States, United States.
Robert Raposa has worked for Dupont and Shop Rite Stores.
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Robert Raposa holds Introduction To Microsoft Excel, 100% Final Exam Grade from Delaware Technical And Community College-Terry.
Robert Raposa is listed with skills including Process Improvement, Six Sigma, Leadership, Cross Functional Team Leadership, Customer Service, Sap, Continuous Improvement, and Microsoft Office.
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