Robert Renaud Email & Phone Number

St. Louis, Mo, Us

Belleville, Illinois, United States

Plant Manager at Terra Source Global

Managed the sales cycle from manufacturing to delivery and customer satisfaction. Acquired new customers through cold calling, tradeshows, and social media. Set pricing and negotiated packages to close deals. Conducted frequent account planned visits, interacting on a recurrent basis with key customers. Managed existing accounts and upsold services. Listened to and resolved customer complaints regarding services, products, or personnel.Key Roles and Responsibilities:►Grew the business from $7 million to $19 million.►Increased book of business by collaborating with cross-functional teams to bring customers from small market shares to 100% market share.►Developed an employee recognition system to maintain retention.

Greater St. Louis Area

Oversaw shipping and receiving. Sourced new vendors to decrease costs while increasing profitability. Oversaw production, purchasing, and sales. Operations. Managed 20-25 direct reports, including hiring, performance reviews, and terminations.Key Roles and Responsibilities:►Saved $1 million in two years by negotiating better terms with vendors.►Redeveloped standard operating procedures by working with cross-functional teams to eliminate logistic concerns.►Increased manufacturing efficiency by working with customers to streamline the packaging process.►Streamlined the manufacturing process by implementing new technology that required one employee instead of two.