Robert Rewkowski Email & Phone Number

Yorkville, Ny, Us

New York, United States

An industry leader providing technology solutions and equipment to the entertainment, casino, and digital gaming industries. Rose through promotions from Technician to Supervisor to Manager to Director.✦ Manage a team of 25 supervisors/technicians covering NY state including NYC and control project budgets as high as $500K. ✦ Negotiate with unions both upstate and in the City including Yonkers and Queens, always saving funds on all bids and meet our deadlines.✦ Oversee… Show more An industry leader providing technology solutions and equipment to the entertainment, casino, and digital gaming industries. Rose through promotions from Technician to Supervisor to Manager to Director.✦ Manage a team of 25 supervisors/technicians covering NY state including NYC and control project budgets as high as $500K. ✦ Negotiate with unions both upstate and in the City including Yonkers and Queens, always saving funds on all bids and meet our deadlines.✦ Oversee technical training staff delivering on policies/procedures, best practices, proper operation and gaining access to the redemption and reporting parameters.✦ Coordinate and communicate, as needed, with various state governing/regulatory agencies such as New York Lottery and New York Gaming Commission.✦ Participate in project meetings and interface on projects with a ranged of key stakeholders such as Video Gaming Manufacturers (Multimedia Games), Gaming Facilities, Building Contractors and Gaming Laboratories Inc.✦ Provide ongoing troubleshooting support and quality acceptance testing of the central system and machines in the territory.✦ Managed site builds and support for Casinos ranging from 800 client server and networks to 6000 client networks. These networks can be extremely large with revenue generated is in the millions.Significant Highlights:✦ Completed the timely and smooth installation of an electron finite ticket central system and a video gaming IT network and enrollment proves for over 18,500 video gaming machines at 9 licensed gaming facilities in New York.✦ Work directly with development and engineering groups to improve and implement both current and new protocols and process.✦ Ensure all Service Level Agreements are met with regard to timing and billing. Show less

Utica, New York Area

Utica, New York, United States

✦ Handled and completed projects involving the installation and operation of computer hardware, networking and associated equipment for several retail food businesses.✦ Maintained large scale databases as well as recommended and oversaw all necessary software upgrades to support greater database efficiency.✦ Provided on-call support for troubleshooting technical issues at store locations.✦ Directed the decision and procurement process for computer equipment necessary for new store… Show more ✦ Handled and completed projects involving the installation and operation of computer hardware, networking and associated equipment for several retail food businesses.✦ Maintained large scale databases as well as recommended and oversaw all necessary software upgrades to support greater database efficiency.✦ Provided on-call support for troubleshooting technical issues at store locations.✦ Directed the decision and procurement process for computer equipment necessary for new store openings.Significant Highlight:✦ Was the only technical person handling all technical operations. Show less