Robert Rexroat Email & Phone Number

El Dorado Hills, CA, US

Remote

Identified and engaged new server owners in the virtual shared server environment aka ‘AppHost’. Chaired a weekly recurring meeting with upwards of 150 new servers and 50 owners per week, Delivered a presentation on patching and currency for server software deployment strategy, policies and documentation. Served as SPOC for the new server owners until they.

Sacramento - Remote

• Roadmap Execution – An global initiative to onboard all non-centralized support for software installations to Global Release and Deployment Operations (GRDO). Responsibilities include engaging support team management..
• Endpoint Remediation – Developed the process to identify, analyze, categorize and remediate the devices found to have Software Deployment issues. Eventually, leading to a streamlined process that is supported by.
• Staffing Model – Developed a Management Application that tied commonly executed activities and tasks to the volume of work being performed; Requests (Change control requests) and Tasks (Number of schedule deployments)..

Concord, CA

• Mergers and Acquisitions - Understands the needs of customers and can identify the needs of new customers. Provided a remote testing environment for mergers involving application and platform migration with several.

Sacramento, California Area

• Key member on several high visibility, multi-generational initiatives, and projects. designed, configured, operate and maintenance of systems including servers, workstations, operating system, database, Server hardware.
• HSMP - Holistic Server Maintenance Project – Part of the team that delivered a Sustainable Server Platform Currency and Maintenance Program for a globally distributed server environment. Identifying Servers that were.
• Engagement Manager – Responsibilities include Project - Initiative support form a Software Deployment perspective or internal Project Management activities for delivering new products, Service s and solutions for.
• License Application – Designed the Process to Identify Licensed applications installed on Devices and worked with Product managers to design an exception process verification, handling and approvals of Licensed.

Sacramento, California Area

• Served on the Bank’s Centralized Software Deployment team for Tier1 and Tier2 Client Workstation and Servers. The team consists of 7 associates from remote locations. The scope of work included Software Distribution.
• Associate Performance and Development - Responsible for direction and guidance for deployment planning and operations. Managed and tracked the performance (the ‘How’ and ‘What’) using industry standards for personnel.
• Talent Planning – Performed resource analysis, using data available/submitted by employee to match with upcoming opportunities or creating unique opportunities for skills identified.
• Continuous Service Improvement - Continually improves on current process to deliver better quality of service Enforced the periodic validation of updated documentation. to keep all documentation current. Trained.
• Escalation Manager - Software Deployment Management support for any issue that arise during normal operations and on-call after hrs. Perform UNIX application/web updates and trained other members of the team to perform.

Remote - Sacramento/El Dorado Hills

Data Scientist/Business Analyst on Patching and Currency Team for all servers and workstations globally. The scope of work includes over 75 supported server platform versions, 3 geographical regions, 6 Chief Technology Officers (CTOs) and +232K servers and +344K workstations. Provides various levels of detailed reporting from executive to operational.

Antioch, CA

• Founded Rexis Technologies, LLC, a privately owned high-tech consulting firm with clients based in Contra Costa County. Clients for Rexis Technologies are located in Northern California. Rexis Technologies focuses on.
• Responsible for screening and interviewing candidates for technical positions for the department. Also responsible for training new employees on departmental policies and procedures.

Concord, CA

• Completed a 3-month assignment on Bank of America’s Application Integration Services team, requiring in-depth working knowledge of multiple complex software packages, hardware platforms and desktops, networks and.
• Provided Software Quality Assurance Testing for mainstream, financial and internally developed applications for corporate-wide migration to Windows 2000, Additional testing was conducted on several variations of.

Roseville, CA

• Served as the Build Coordinator for NEC Solutions in Roseville, CA, assigned the following duties: manage defects using Rational ClearQuest, deliver engineered code into source control Rational Clearcase. Built.
• Primarily responsible for the coordination, scheduling deployment of all changes to the Production, QA and Development environments. Approximately 150 severs, 16 Major Projects supported. Approximately 2-3 major.
• System Administrator for the QA testing environment comprised of approx 35 WinNT 4.0 Servers. Responsible for the maintenance and reliability of the environment
• Rational Suite Administrator and user trained in development, administration and troubleshooting of the Rational testing suite which includes the following key components, Rational ClearCase, Rose, SoDA, ClearQuest and.
• TibCo Hawk Monitoring Administrator responsible for installing and maintaining the Hawk console and client agents. The system monitors over 110 Production and Development servers and setting rule bases for monitoring.

Concord, CA

• Developed an Applications Testing Website for internal use. The website was designed as a systematic approach to migrating applications from any platform for Windows NT or 2000. Additional contents of the website.
• Responsible for identifying, reporting and tracking application/OS defects using various Rational and Mercury Interactive testing utilities. Participated in weekly conferences held to discuss the open defects and.

Concord, CA

• Performed several key roles as a member of Bank of America’s Quality Assurance/ Testing Integration Department. Primarily focused on all aspects of the application testing process. Assisted in the development and.
• Served as Software Tester for all core applications on the Windows 2000 platform. Testing these applications also included Windows 2000 Compliance Validation, Performance and Functionality using standardized testing.
• Quality Assurance Tester for Windows 2000 Professional workstation builds/releases and enterprise licensed applications for Bank of America. Testing included but was not limited to; design and execution of testing.
• Provided daily support for the Windows NT/2000 testing environments, these 3 environments were created as mockups of the “production” and “production +1” environments for Windows 2000 as well as the Pre-Production (or.

Concord, CA

• Played a major role in the planning, development and implementation of Windows NT Workstation / Server 4.0 and Windows95, Tivoli TME-10 3.6 and Enterprise-Q. Primary duties included Software Quality Assurance Testing.
• Served as Technical Lead on a team of 10 that were responsible for centralized software distribution using Computer Associates Unicenter–Software Delivery. Administrator for 60 Software delivery servers that send over.
• Developed and implemented a Certification-QA lab environment for testing various hardware and software products. Responsible for the development and publishing of test plans and scripts as well as internal.
• Served as technical lead and advisor for planning and implementation of Tivoli TME-10 version 3.6 on various platforms NT 4.0 and AIX. Tivoli Administrator - responsible for setting up user accounts and ensuring proper.
• Acted as a central point of escalation to raise mission-critical issues, providing solutions and providing awareness on a daily basis to executive level management. Directly responsible for evaluating overall.

Folsom And San Francisco, CA

• Served as Technical Support Lead for the Network Development and Stabilization Project (NDSP) at Blue Shield of California. Included Windows NT 4.0 migration, software testing, evaluation and network administration.
• Implemented a Hardware/Software Quality Control Lab for certifying and testing software applications and hardware for corporate-wide use. Developed a SQL database used for testing documents; plans, scripts, results and.
• Responsible for implementing and supporting the Windows NT 4.0 rollout for over 3,500 users.
• Performed software QA for all applications and upgrades for corporate-wide use. Performed functional evaluations of all new hardware and software being considered for corporate integration and standardization.
• Served as a beta tester for various System Administration, Deployment, and software testing utilities including the full line up of Rational Products with a heavy interest in the Rational Testing Suite. Provided.
• Network Administrator for Windows NT 3.51 & 4.0 servers in the Model Office environment, utilizing various administration tools.

San Francisco Bay Area And San Jose, CA

• Played a key role on a 4-man team of Field Engineers involving Project Management, onsite hardware and software support and provided package based solutions/support for fortune 500 companies in the Bay Area, East Bay.
• Managed an on-site rollout and maintenance project of over 3,000 users Desktops and Laptops for Montgomery Securities/Nations Bank. Performed functionality testing of all applications and application changes installed.
• Successfully upgraded from 13 Windows NT 3.51 Servers to 15 Windows NT 4.0 Servers at John Hancock Mutual Life Insurance Company. Also, migrated client workstations and user data from Windows 3.11 to Windows 95 on a.
• Successfully implemented Windows NT 4.0 Server and Exchange Server 4.0 and related hardware for five of the six VA Hospital sites in northern California and Nevada. Served as the Project Lead for the remaining VA.
• Coordinated the implementation of Windows 95 clients and Windows NT 4.0 Servers for the U.S. Postal Service at 7 office sites around the San Francisco Bay Area.
• The following skill-sets and applications were used during the performance of the duties mentioned above; Windows NT 3.51/4.0 administration, Test environment development and support, Quality Assurance testing.

USS Abraham Lincoln (CVN-72)

• Managed 4 Service Centers & 16 technicians responsible for the maintenance of various data processing systems including OS and applications, Local Area Networks (LAN), digital electronic and office equipment on a.
• Scheduled, planned and corrective maintenance, quality assurance testing, functional testing, hardware installations, field modifications, diagnostics and repairs on various computer systems and electronic data.
• Reviewed and reorganized operational procedures including Trouble call processing, testing, QA, backups/ restores and procurement and for all Service Centers resulting in professional and efficient trouble call.
• Implemented changes to provide immediate availability of maintenance parts, increasing client productivity and decreasing equipment downtime.
• Software programming, installation, configuration, upgrades, and troubleshooting.
• Spare part research, procurement, asset tracking, and inventory control.

Mare Island, CA; Alameda, CA; USS Abraham Lincoln (CVN-72)

• Graduated from the US Navy Data Systems Technical Training School. Performed preventive and corrective maintenance on IBM compatible Personal Computers, Mini and Mainframe computer systems, and data peripherals..
• Lead Technician for and resident expert of mission critical computer systems terminal and communication systems and trained 12 junior technicians on safe troubleshooting and repair procedures.
• Completed Data Systems Technical “A” and “C” Schools head of class rankings in both.
• Drill Instructor for Mare Island Combat Technical Schools Command Drill Team. Leading and instructing candidates and the “9-man” company to 2 triple crown victories overall competing drill teams on the west coast.