In this role, I analyzed operational status and procedures, proposed and implemented new systems designed to increase efficiency, and supported both upper leadership and members of staff through the adoption phases.Throughout the projects I oversaw, I managed the end-to-end integration of new technologies, coordinating cross-teams efforts, and ensuring all deadlines and established KPIs were being met. I also produced regular project reports on project resources and status for the corporate funding agents.My proudest achievements in this role include:• Implementing a division-wide CMMS-ERP integrated system, reaching 4 sites and 400 users.• Increasing the future sustainability of the organization by developing both short and long-term resource requirements.

Provided IT consulting to multiple clients• Diagnosed client's system problems• Provided technical support, solutions, and training• Responded to proposal requests• Trained clients' staff in the use of ERPs and followed up with clients after project completion to ensure satisfaction• Advised businesses on the best technology for their industry• Increased business awareness of innovation needs• Encouraged technological innovation• Helped businesses adopt new standards for technological tools and automation

In this position, I provided tactical support on both the technical side and the internal and external stakeholder management side.On the technical part, I developed, maintained, and updated the Preventive Maintenance System for all equipment, a well as programmed and managed all facility Robots, Laser Equipment and PLCs.In managing stakeholders, I coordinated the activities of all Painter, Paint Mixing and Engineering team members, for the successful completion of all project goals. I also collaborated with OEMs on Color Reviews, ensuring 100% accuracy of end results.My proudest achievement in this role is:• Serving as the key point of contact for producing and overseeing the implementation of R&D and continuous improvement initiatives throughout the organization.

In this position, I analyzed hardware and software conflicts, and provided creative solutions to upper management on resolving technology-related issues quickly and efficiently, ensuring the continuous functioning of internal servers, Cisco Routers/Wireless Access Points and Network Bridges, as well as the company's Avaya IP Office phone system.I also developed and maintained reports, creating a reference database for future conflicts resolution.My proudest achievement in this role is:• Successfully managing the IT budget, ensuring expenditures stay within forecast, relative to the company's 5-year business plan.