Robert Ridle Email & Phone Number

Orlando, Florida, United States

Florida, United States

• Skilled using surveillance and intelligence-led tactics to keep team members and guest safe and secure while aiding in the reduction of shrinkage• Experience in identifying strategic resolutions of internal/external theft and fraud, and apprehension

Charlotte, North Carolina Area

• Extensive knowledge of Madrix and Avolites AI software • Proficient with Avolites Quartz, Arena, titian Pc, AI for video walls• Proficient with Nova Star system• Assist lighting designer with shows design and programing• Install video walls and lighting for clients• Assisted with the design and installing of Winter Fest for King Dominion• Patching and programming multiple video and pixel mapping software• Troubleshoot network and dmx controlled lighting and video systems• Educate and train clients on the use of systems the company has installed

Orlando, Florida Area

• Completes New Connect, Re-Connect and Change of Service Installations, Upgrades, Down Grades, disconnects and trouble shoot customer service concerns.• Do customer education with young customers to the elderly customers with computer and other technology • Installs system traps to prevent theft of service and validate customers are only receiving services ordered at time of install.• Installs and provides customer education on all Bright House Networks issued equipment and services, HDTV configuration, Surround Sound Systems, Gaming Systems, Wireless Networks and connection of personal computers and devices utilizing the internet to connect to BHN services.• Resolve customer service issues from the tap that feeds the customer to the Television, approved customer CPE devices and equipment, HSD Modem, any BHN installed device or Customer Phone.• Installs additional RF outlets and repairs or replaces outlets in Single Family homes, Multiple Dwelling Units and apartment complexes utilizing standard cable routing techniques such as wall fishes, thru wall drilling and installation of conduit.• Proficiency knowledge with instruments such as Cable Locators / Leakage Detector, Volt Ohm Meter’s, Signal Level Meters & Modem Analyzers and DSAM.• Able to calculate RF losses using available data as it pertains to CATV, HSD and Phone.• Detect, repair and record signal leakage when located.• Proficiency with online diagnostic tools and perform whole house certification checks• Identify Plant Damage and submit proper paperwork for repair/replacement.• Complete all assigned paperwork in a professional and accurate manner to avoid loss of equipment, ensure proper billing and properly close out all work utilizing the correct completion or resolution codes.

Orlando, Florida Area

Was responsible for working with guest coming to Walt Disney World for vacation prior to their arrivals. Assisted guest with questions and concerns. Worked with other departments to meet and exceed guest expectations and resolve any concerns or issues they had.

Largo, Florida

Armed Protection Officer in the Special Services Group attach to vehicle patrol division. Responsible for for mitigating liability to client sites as well as interacting with residents can creating a safe friendly environment. Also provided back up assistance to protection officers on foot patrols of community and client sites, Made sure all officers had proper identification cards and up to date up latest information.

Tampa/St. Petersburg, Florida Area

As a technician for the various in park theaters, my responsibility was to prepare and preset all objects for the show. This included sweeping the stage, setting up microphones and making sure batteries were installed daily. I was tasked with making sure all lights were working properly help repair those lights that were inoperative before the park or theater open to guests. I was also attaching to the special services group. This organization completed all theater stage set ups and repairs. I worked with the warehouse crew where we had to log in and out all materials related to audio, lighting and props. As part of the warehouse crew, I was sent to sister parks and other warehouse locations to pick up equipment. In this position I used heavy equipment including forklifts, scissor lifts and other equipment.

Hudson, Florida

As a car prep, I was responsible for making sure all returning and new inventory vehicles were clean in compliance with company and state laws. I also performed the duties as a driver. I was responsible for picking up customers from home, work or repair shops and bringing them to the office to obtain their rental cars. With this I was function I would make sure all of our fleet was scheduled into the proper shop for routine maintenance and warranty work.

Port Richey, Florida

As a sales associate it was necessary that I be well educated in the different sales area so that I could respond to the customer questions. I informed the customer on the safe operating procedure of the store’s work out equipment.