Robert Rinehart Email & Phone Number

Pittsburgh, Pennsylvania, United States

• SOFTWARE ENGINEER III (Contract)
• Modified functionality in web-based healthcare billing app using C# and Typescript to search/update patient claim and invoice data and detect and report file transfer errors.
• Made C#, Typescript, and HTML enhancements to select data from the model, prepare it in the controller, and present it in the view in an intuitive way that enables users to easily update account, payment, and.
• Updated C# code in the controller layer to… Show more SOFTWARE ENGINEER III (Contract)
• Updated C# code in the controller layer to parse incoming EDI files (835, 271, 277) and generate segments for outgoing EDI files (837, 270, 276), affecting both the web-based billing app and our desktop facility.
• Added functionality and improved validation in VB.NET EDI file transfer configuration & patient management modules.

United States

• APPLICATION DEVELOPMENT: Brought on to develop an application/platform that interfaced with an AGV (autonomous forklift spool loader robot) that unloaded and moved spools of material around the production floor, as.
• DATA TRANSLATION & COMMUNICATION: Coded and tested a new custom REST interface to get/post queries via HTTP to/from a third-party web service, handle results, and serialize the data using JSON.NET and custom classes….
• DATA TRANSLATION & COMMUNICATION: Coded and tested a new custom REST interface to get/post queries via HTTP to/from a third-party web service, handle results, and serialize the data using JSON.NET and custom classes..
• SYSTEM DESIGN: Created a custom logging tool for all queries to the REST API, capturing data sent/received, all errors and warnings, all settings and URLs used, and each session’s performance. Wrote a custom class for.

Greenville-Spartanburg-Anderson, South Carolina Area

• Promoted throughout my tenure from Technical Writer to Developer to Systems Programmer, laid off in good standing after a corporate buyout, with a severance and references available.
• Primarily responsible for resolving performance issues requiring the design, coding, implementation, and maintenance of C# applications in Visual Studio.NET with error-tracking and reporting capabilities.
• CM/CONFIGURATION MANAGEMENT: Maintained QS/1’s Pharmacy and Governmental Interactive Voice Response… Show more
• CM/CONFIGURATION MANAGEMENT: Maintained QS/1’s Pharmacy and Governmental Interactive Voice Response (IVR) legacy VB.NET and VB6 applications.
• PROJECT MANAGEMENT: Fostered timelines and scope by tracking projects in VersionOne, Using SCRUM/Agile methodology, and resolved design time and runtime challenges.
• QA/COMPLIANCE: Regularly updated the company’s VB.NET credit card payment application to adhere to PCI-DSS requirements and OWASP standards, integrate with the company’s proprietary web services, and fulfill customer.

Spartanburg, SC

• GATHERING REQUIREMENTS: Proactively communicated with internal and external customers.
• REPORT DESIGN: Developed, improved, and implemented over 125 custom report projects containing highly confidential customer data and requiring strict regulatory compliance with entities such as the DEA.
• ENTERPRISE ENVIRONMENTS: Used Crystal Reports to independently author customized, formula-heavy reports to be… Show more
• ENTERPRISE ENVIRONMENTS: Used Crystal Reports to independently author customized, formula-heavy reports to be packaged in the company’s Healthcare and Governmental software based on XML data exports while adhering to.
• CUSTOMER SATISFACTION: Designed report layouts prioritizing readability, efficiency, and consistency while drawing the user’s eye to the most critical data first. Troubleshooting reports and XML data export issues in.

Greenville-Spartanburg-Anderson, South Carolina Area

• Planned, designed, and authored multiple versions of QS/1’s proprietary governmental software products in Microsoft Word and RoboHelp 6.0.
• AUTHORED end-user documentation, installation guides, support documents, video tutorials, and in-house troubleshooting steps. Proactively tracked ongoing projects to ensure current documentation.
• CLIENT SUPPORT: Simultaneously developed and maintained documentation of multiple deliverables for Clerks of Court, Magistrate Court, Jury Selection… Show more
• CLIENT SUPPORT: Simultaneously developed and maintained documentation of multiple deliverables for Clerks of Court, Magistrate Court, Jury Selection, Probate Court, Evidence Tracking, Law Enforcement, Inventory.
• COLLABORATION: Often exceeded expectations and project quality by having cultivated productive cross-functional relationships with Subject Matter Experts, Project Managers, Support Teams, Trainers, Technicians.
• VISUAL PRODUCT DESIGN: Resolved issues with printed product appearance by editing CSS.