Robert Rinehart Email & Phone Number

Pittsburgh, Pennsylvania, United States

SOFTWARE ENGINEER III (Contract)• Modified functionality in web-based healthcare billing app using C# and Typescript to search/update patient claim and invoice data and detect and report file transfer errors. • Made C#, Typescript, and HTML enhancements to select data from the model, prepare it in the controller, and present it in the view in an intuitive way that enables users to easily update account, payment, and transaction data. • Updated C# code in the controller layer to… Show more SOFTWARE ENGINEER III (Contract)• Modified functionality in web-based healthcare billing app using C# and Typescript to search/update patient claim and invoice data and detect and report file transfer errors. • Made C#, Typescript, and HTML enhancements to select data from the model, prepare it in the controller, and present it in the view in an intuitive way that enables users to easily update account, payment, and transaction data. • Updated C# code in the controller layer to parse incoming EDI files (835, 271, 277) and generate segments for outgoing EDI files (837, 270, 276), affecting both the web-based billing app and our desktop facility management system. • Added functionality and improved validation in VB.NET EDI file transfer configuration & patient management modules.• Wrote/updated SQL scripts and stored procedures to verify billing data and retrieve collection records from data model. • Enhanced unit tests and Gherkin integration tests. • Diagnosed and corrected issues affecting billing, reporting, and regulatory compliance in C# and VB.NET desktop and Typescript web-based front ends.• Established and maintained positive relationships with QA, product management, and other developers to facilitate collaborative, timely, and functionally correct delivery using Agile development practices. Show less

United States

• APPLICATION DEVELOPMENT: Brought on to develop an application/platform that interfaced with an AGV (autonomous forklift spool loader robot) that unloaded and moved spools of material around the production floor, as well as a solution to track robot’s real-time location.• DATA TRANSLATION & COMMUNICATION: Coded and tested a new custom REST interface to get/post queries via HTTP to/from a third-party web service, handle results, and serialize the data using JSON.NET and custom classes… Show more • APPLICATION DEVELOPMENT: Brought on to develop an application/platform that interfaced with an AGV (autonomous forklift spool loader robot) that unloaded and moved spools of material around the production floor, as well as a solution to track robot’s real-time location.• DATA TRANSLATION & COMMUNICATION: Coded and tested a new custom REST interface to get/post queries via HTTP to/from a third-party web service, handle results, and serialize the data using JSON.NET and custom classes. Designed a tool to deserialize XML data to C# classes, serialize to JSON, & vice versa.• SYSTEM DESIGN: Created a custom logging tool for all queries to the REST API, capturing data sent/received, all errors and warnings, all settings and URLs used, and each session’s performance. Wrote a custom class for an existing application to conditionally pause and resume processing of incoming MSMQ messages. Independently translated code for certain projects from French to English. Show less

Greenville-Spartanburg-Anderson, South Carolina Area

•Promoted throughout my tenure from Technical Writer to Developer to Systems Programmer, laid off in good standing after a corporate buyout, with a severance and references available.•Primarily responsible for resolving performance issues requiring the design, coding, implementation, and maintenance of C# applications in Visual Studio .NET with error-tracking and reporting capabilities.•CM/CONFIGURATION MANAGEMENT: Maintained QS/1’s Pharmacy and Governmental Interactive Voice Response… Show more •Promoted throughout my tenure from Technical Writer to Developer to Systems Programmer, laid off in good standing after a corporate buyout, with a severance and references available.•Primarily responsible for resolving performance issues requiring the design, coding, implementation, and maintenance of C# applications in Visual Studio .NET with error-tracking and reporting capabilities.•CM/CONFIGURATION MANAGEMENT: Maintained QS/1’s Pharmacy and Governmental Interactive Voice Response (IVR) legacy VB.NET and VB6 applications. •PROJECT MANAGEMENT: Fostered timelines and scope by tracking projects in VersionOne, Using SCRUM/Agile methodology, and resolved design time and runtime challenges.•QA/COMPLIANCE: Regularly updated the company’s VB.NET credit card payment application to adhere to PCI-DSS requirements and OWASP standards, integrate with the company’s proprietary web services, and fulfill customer requirements. Continuously ensured HIPAA compliance for all Healthcare Projects, PCI-DSS compliance, and accurate version control using PVCS and Sourcegear’s Vault software. Kept up to date on Court Inquiry system requirements in multiple states, rewriting C# as needed. •DATA SECURITY: Updated and maintained the company’s IVR-based credit card payment server, operating in the secure data center under PCI DSS security controls. Created and maintained InstallShield installers in both MSI and InstallScript formats to install and update our system-level software.•SOFTWARE DEVELOPMENT: Designed, coded, and maintained C# tool to retrieve customer hardware and software specs and data in a simple but rich UI for use by client services when tracking issues. Created and maintained .BAT files.•DOCUMENTATION & WORKFLOW: Wrote and maintained a custom T-SQL library to quickly find, diagnose, and provide resolutions for errors and performance issues affecting payment processing. Documented all software changes and all development tasks. Show less

Spartanburg, Sc

•GATHERING REQUIREMENTS: Proactively communicated with internal and external customers. •REPORT DESIGN: Developed, improved, and implemented over 125 custom report projects containing highly confidential customer data and requiring strict regulatory compliance with entities such as the DEA, Medicare/Medicaid, Federal Government, HIPAA, GAAP, local/state municipalities, etc. •ENTERPRISE ENVIRONMENTS: Used Crystal Reports to independently author customized, formula-heavy reports to be… Show more •GATHERING REQUIREMENTS: Proactively communicated with internal and external customers. •REPORT DESIGN: Developed, improved, and implemented over 125 custom report projects containing highly confidential customer data and requiring strict regulatory compliance with entities such as the DEA, Medicare/Medicaid, Federal Government, HIPAA, GAAP, local/state municipalities, etc. •ENTERPRISE ENVIRONMENTS: Used Crystal Reports to independently author customized, formula-heavy reports to be packaged in the company’s Healthcare and Governmental software based on XML data exports while adhering to HIPAA and Red Flag Rules.•CUSTOMER SATISFACTION: Designed report layouts prioritizing readability, efficiency, and consistency while drawing the user’s eye to the most critical data first. Troubleshooting reports and XML data export issues in development, QA, and production. Show less

Greenville-Spartanburg-Anderson, South Carolina Area

•Planned, designed, and authored multiple versions of QS/1’s proprietary governmental software products in Microsoft Word and RoboHelp 6.0. •AUTHORED end-user documentation, installation guides, support documents, video tutorials, and in-house troubleshooting steps. Proactively tracked ongoing projects to ensure current documentation. •CLIENT SUPPORT: Simultaneously developed and maintained documentation of multiple deliverables for Clerks of Court, Magistrate Court, Jury Selection… Show more •Planned, designed, and authored multiple versions of QS/1’s proprietary governmental software products in Microsoft Word and RoboHelp 6.0. •AUTHORED end-user documentation, installation guides, support documents, video tutorials, and in-house troubleshooting steps. Proactively tracked ongoing projects to ensure current documentation. •CLIENT SUPPORT: Simultaneously developed and maintained documentation of multiple deliverables for Clerks of Court, Magistrate Court, Jury Selection, Probate Court, Evidence Tracking, Law Enforcement, Inventory, Payroll, Utility Billing, General Ledger, Accounts Receivable, Municipal Tax, and NTAS, QS1’s tax management system for Auditor, Treasurer, Assessor, and Delinquent Tax operations.•COLLABORATION: Often exceeded expectations and project quality by having cultivated productive cross-functional relationships with Subject Matter Experts, Project Managers, Support Teams, Trainers, Technicians, Programmers, Installers, and QA. Often sought out by other Documentation Department team members to assist them in resolving various issues. •VISUAL PRODUCT DESIGN: Resolved issues with printed product appearance by editing CSS. •SALES SUPPORT: Simulated future screens and reports for use in presentations, tutorials, and end-user documentation with screen captures. Proactively researched the unique needs of upcoming projects.•PRODUCT IMPROVEMENT: Contributed input for user interfaces. Took the initiative to improve existing documentation. Delivered fixes with minimal advanced notice and pressing deadlines. Show less