June 2021-October 2021: Interim Head of Marketplace on Delivery Central OpsNovember 2021-January 2023: Launcher and Operations leader of Reverse Logistics (Doorstep Pickups); launched as a team of 1 and grew to a managing a team of 30-40February 2023-Present: Serving as both Operations leader and Product Manager for Reverse Logistics in a hybrid role

Technology consulting, value-added reselling and leasing solutions for businessesWith Professional Services Core SupportDocumented all processes in Project management from the gathering of opportunity through project closeIdentified which processes are manual and could be made automatic to preserve resources.Completed process mapping of Quoting Process through Deal BookingCreated Oracle PM Systems training guide for new project managers With Business OperationsGenerated revenue for company by entering batches in OracleDepartment recorded record profits for the 3 month periodWith Solutions EngineeringIdentified and archived key documents from project team sitesCoordinated with project managers to archive/delete closed projects

New Fan Ambassador program geared towards enhancing Wrigley Field experienceWorked game-day events and in-game promotionsConducted surveys and did database entry for upper management research

Acting as Report Analyst on Report Inventory Knowledge Repository project:Created and evaluated over 200 reporting requirementsLearned Discoverer application to run and validate Discoverer reportsLearned Oracle Reports application to run and validate Oracle reportsActing as Report Analyst on the Forsythe Impact project:Learned content management activities for Oracle PortalRan, tested, organized, and uploaded reports for the business analystActing as Analyst on Reporting Essentials project:Analyzed interview notes from management team membersCompartmentalized and summarized the data for review and prioritizationActing as Developer for BAS project:Learned developer activities for Oracle PortalUpdated 30-plus portlets (SQL Programs) according to project specs

Worked from May 2007 - August 2007 and May 2008 - August 2008