My objective during my career is that I progress within the industry, while developing my own ideas and opinions. It is also to continue to improve my social skills as a person, both within the workplace or outside. I like to think that I have no limits in where I can go career-wise, like everything, there is a limitless pot of potential inside me. It is down to me to use that potential to the greater benefit not of myself, but of my colleagues, the customers that I will help in whatever shape or form I can, as well as the company that I work for. PROFILEExperienced Customer Service Advisor, with several years experience dealing with customer's telephone enquiries effectively and efficiently in line with company standards and expectations. Competent with regards to Health & Safety, Data Protection, Anti-Money Laundering & FSA. Well presented, smart and portrays a professional image in all communications. SPECIAL SKILLSExcellent analytical skills with a concise eye for detail. A flexible approach to work - I am always looking to improve and develop processes.Advanced typing skills, with knowledge of Microsoft Office, particularly Word and Excel. STRENGTHSCommitted and loyal towards my work.Willing to try different methods and ideas to get to the end of problems. Very good team worker, and I always encourage my fellow team members in regards to hitting targets.Specialties: Sales and Customer Service