Robert Rogers Email & Phone Number

*I am the point of contact in the state for franchisees, carrier State Mangers, Store Managers, business specialists and sales staff•Client management expertise –developing strong relationships with clients across all aspects of the business•In-direct management of 10 –200 promotional staff•Developing 3, 6 and 12 month coverage plans•A hand in designing, developing and implementing retail educational campaigns•Management of a CRM system•Development of key marketing initiatives to match objectives of the client•Event management –product and service launches•Relationships with alliance partners and key retail contacts•Carrier interaction E.g. Telstra, Optus, VHA•Key relationships with retail channels such as core VHA stores, Optus World, FoneZone, T-Life, TSN, TCW, TLS, DSE, Aust Post, Target, JB HiFi, Crazy Johns etc.•Business development•Recruitment•Developing a key retail training plan•Key knowledge of the prepaid and post paid markets•Reporting to clients and internal stakeholders on all KPI and program benchmarks

•In this role I was responsible for the running of the entire store outside opening hours. I managed over 30 staff on a nightly basis and ensured that all staff filled stock quickly and accurately in the timeframes that were provided.•Accountable for the day to day running of multiple departments, including rostering, stock rotation, stock ordering, nightfill planning, staff training, running a team of 20 for stocktake and dealing with sales reps from some of Australia’s leading companies.•Achievements in this role included: No.1 in QLD for Easter sales 2006, No.1 in the area of 12 stores for largest sales % increase of Pepsi stock, No.1 in the area for largest sales % increase on Nestle stock, and No. 2 in QLD for largest sales % increase on Listerine stock. I also increased sales by 8% while I was the Business Manager for consumables at Big W.•As the night department manager for Consumables I supervised and trained 10 staff to fill and rotate stock efficiently and enforced security procedures (EAS). I was also given the additional responsibility of running the Christmas Night fill team.