Robert Romano Email & Phone Number

Orange County, Ca, Us

Cambridge, Ma, Us

Somerville, Ma, Us

• Direct all aspects of global hardware and software Manufacturing Engineering, Technical Operations & Quality, NPI Operations Program Management and Documentation Control teams in electromechanical system development (NPI), industrialization and operational execution of industry leading additive manufacturing products.• Defined strategic approach to develop and implement innovative and emerging technologies which align with R&D, Operations and overall business strategy.• Implemented impactful business change; organizational structure, processes, technical approaches and global partnerships.• Drive design for Manufacturability, Assembly, Test and value stream reliability; ensuring continuity of supply and product quality.• Aligning product design specifications with global contract manufacturing and supplier capabilities ensuring continuity of supply.• Driving development project scope from advanced development through prototype builds into mass production, managing risk and advising key stakeholders of performance versus measurements of success.• Ensure alignment between global suppliers and contract manufacturing partners capabilities and product design requirements in order to drive successful Operational design, ramp and launch; optimized to be highly efficient• Dive Operations Program management team in mitigating project risk; achieving project scope objectives, quality and cost targets.• Oversee Supplier and Contract manufacturing production performance, ensuring production targets are met on time meeting expected Revenue, COGs and product quality.

Eindhoven, North Brabant, Nl

• Direct all global functions of Product Quality and R&D in delivering world class quality in electro-mechanical product and system design, manufacturing and customer experience.• Lead global Development Quality, Validation Engineering, Regulatory Compliance, Manufacturing Quality, Sustaining Engineering and Field Quality teams in pursuit of reducing Cost of Non Quality (CoNQ), improving Customer Satisfaction and driving increased revenue through a culture of continuous improvement and issue/escape prevention. • Lead customer complaint resolution and sustaining engineering in driving corrective action and prevention across all product designs, manufacturing process and customer use environments. • Driving critical to quality design specifications within all New Product Introduction (NPI) product development. • Developing unique warranty calculator assessing risk utilizing product, installation and geographical characteristics. • Manage site Quality Systems and compliance to ISO9001:2015 certification. Established data management systems recognized as ISO “best practices.” • Responsible for maintaining regulatory compliance; UL, CE, CQC, etc.

Eindhoven, North Brabant, Nl

• Strategic development and leadership of cross functional global hardware and software Manufacturing Development teams (R&D and Operations) in industrialization of novel electronics and Solid-State Lighting systems.• Global positioning, utilization and development of external business and manufacturing partners in alignment with the strategic business plan and product development roadmap.• Lead Data driven Design for Excellence (DFX) for all New Product Introduction (NPI) programs; including facilitation of project scope, resources, goals, objectives, execution and risk; continuously collaborating and aligning with all cross functional management.• Created Operations Playbook per product, optimizing all design and process capabilities through design simplification and modularity as well as process optimization through kitting, automation, 5S, and tool design resulting in process yield improvements, customer focused quality improvements and overall engineering waste reduction. • Relentless hands on technical and operational problem solving; driving implementation of customer focused R&D and Operational sustaining and continuous improvement initiatives (Kaizens and 5S).

Eindhoven, North Brabant, Nl

Eindhoven, North Brabant, Nl

• Highly recognized leadership of global Field, Sustaining and Product Quality teams championing ~40% in Cost of Non-Quality annual savings through driving preventative actions and continuous improvement projects for new and existing product designs, as well as manufacturing and installation processes.• Extensive experience with business leadership, legal counsel and customer care teams in driving and communicating risk assessments and mitigation of customer quality and satisfaction issues through utilization of the 8D structural problem-solving methodology.• Optimized customer issue response time (48 hrs) and issue resolution time (~60% improvement) for customers through design of a proprietary Quality & Engineering life-cycle database (Serena) and organizational role clarification.• Establishment and support of business adherence to customer specifications, compliance, safety and reliability standards, the business Quality System, and ISO 9001:2015 certification through championing continuous improvement, custom processes, management reviews, tools, tests and techniques across all functions of the business (R&D, Quality, Manufacturing, Operations and Supply Chain).

Christchurch, Dorset, Gb

• Manage Materials Engineering, Failure Analysis and Environmental Engineering teams in designing, developing and implementing custom root cause failure analyses, product development quality, reliability and validation studies. • Data driven internal management and external Defense customer communication and reporting of project scope, schedule, process and findings. • Hands on process, manufacturing and quality engineering support of the internal production value streams.

Chelmsford, Ma, Us

• Supported growth of Start-Up (CSG >1200% in 6 years) through Engineering, customer service and business development responsibilities. • Extensive experience utilizing custom root cause analysis (mechanical and analytical) techniques to achieve customer technical and financial objectives.• Primary technology fields supported ~30% Medical Devices, ~25% Electronics, ~25% Environmental, ~10% Polymer Materials, ~5% Aerospace and 5% Other (manufacturing and process engineering, microelectronics, semi-conductors, metallurgy and ceramics, optics, thin film coatings, surface coatings, organic chemistry and nanotechnology).• Custom root cause analyses (mechanical and analytical) executed using optical microscopy, electrical testing / probing, real time X-Ray, Confocal Scanning Acoustic Microscopy (CSAM), chemical/mechanical decapsulation, potted polished cross sectioning, chemical and electrochemical etching of metals, Scanning Electron Microscopy (SEM), Energy Dispersive x-ray Spectroscopy (EDS), Focused Ion Beam Instruments (FIB), and Auger microscopy.

Master Of Science; M.S.E, Polymer/Plastics Engineering

Graduate Certificate, Medical Plastics Design & Manufacturing

Graduate Certificate, Plastics Materials

Bachelor Of Science (B.S.), Chemistry

Master Of Engineering - Meng, Polymer/Plastics Engineering