Robert Romano Email & Phone Number

Orange County, CA, US

Cambridge, MA, US

Somerville, MA, US

• Direct all aspects of global hardware and software Manufacturing Engineering, Technical Operations & Quality, NPI Operations Program Management and Documentation Control teams in electromechanical system development.
• Defined strategic approach to develop and implement innovative and emerging technologies which align with R&D, Operations and overall business strategy.
• Implemented impactful business change; organizational structure, processes, technical approaches and global partnerships.
• Drive design for Manufacturability, Assembly, Test and value stream reliability; ensuring continuity of supply and product quality.
• Aligning product design specifications with global contract manufacturing and supplier capabilities ensuring continuity of supply.
• Driving development project scope from advanced development through prototype builds into mass production, managing risk and advising key stakeholders of performance versus measurements of success.

Eindhoven, North Brabant, NL

• Direct all global functions of Product Quality and R&D in delivering world class quality in electro-mechanical product and system design, manufacturing and customer experience.
• Lead global Development Quality, Validation Engineering, Regulatory Compliance, Manufacturing Quality, Sustaining Engineering and Field Quality teams in pursuit of reducing Cost of Non Quality (CoNQ), improving.
• Lead customer complaint resolution and sustaining engineering in driving corrective action and prevention across all product designs, manufacturing process and customer use environments.
• Driving critical to quality design specifications within all New Product Introduction (NPI) product development.
• Developing unique warranty calculator assessing risk utilizing product, installation and geographical characteristics.
• Manage site Quality Systems and compliance to ISO9001:2015 certification. Established data management systems recognized as ISO “best practices.”

Eindhoven, North Brabant, NL

• Strategic development and leadership of cross functional global hardware and software Manufacturing Development teams (R&D and Operations) in industrialization of novel electronics and Solid-State Lighting systems.
• Global positioning, utilization and development of external business and manufacturing partners in alignment with the strategic business plan and product development roadmap.
• Lead Data driven Design for Excellence (DFX) for all New Product Introduction (NPI) programs; including facilitation of project scope, resources, goals, objectives, execution and risk; continuously collaborating and.
• Created Operations Playbook per product, optimizing all design and process capabilities through design simplification and modularity as well as process optimization through kitting, automation, 5S, and tool design.
• Relentless hands on technical and operational problem solving; driving implementation of customer focused R&D and Operational sustaining and continuous improvement initiatives (Kaizens and 5S).

Eindhoven, North Brabant, NL

Eindhoven, North Brabant, NL

• Highly recognized leadership of global Field, Sustaining and Product Quality teams championing ~40% in Cost of Non-Quality annual savings through driving preventative actions and continuous improvement projects for new.
• Extensive experience with business leadership, legal counsel and customer care teams in driving and communicating risk assessments and mitigation of customer quality and satisfaction issues through utilization of the.
• Optimized customer issue response time (48 hrs) and issue resolution time (~60% improvement) for customers through design of a proprietary Quality & Engineering life-cycle database (Serena) and organizational role.
• Establishment and support of business adherence to customer specifications, compliance, safety and reliability standards, the business Quality System, and ISO 9001:2015 certification through championing continuous.

Christchurch, Dorset, GB

• Manage Materials Engineering, Failure Analysis and Environmental Engineering teams in designing, developing and implementing custom root cause failure analyses, product development quality, reliability and validation.
• Data driven internal management and external Defense customer communication and reporting of project scope, schedule, process and findings.
• Hands on process, manufacturing and quality engineering support of the internal production value streams.

Chelmsford, MA, US

• Supported growth of Start-Up (CSG >1200% in 6 years) through Engineering, customer service and business development responsibilities.
• Extensive experience utilizing custom root cause analysis (mechanical and analytical) techniques to achieve customer technical and financial objectives.
• Primary technology fields supported ~30% Medical Devices, ~25% Electronics, ~25% Environmental, ~10% Polymer Materials, ~5% Aerospace and 5% Other (manufacturing and process engineering, microelectronics.
• Custom root cause analyses (mechanical and analytical) executed using optical microscopy, electrical testing / probing, real time X-Ray, Confocal Scanning Acoustic Microscopy (CSAM), chemical/mechanical decapsulation.

Master Of Science; M.S.E, Polymer/Plastics Engineering

Graduate Certificate, Medical Plastics Design & Manufacturing

Graduate Certificate, Plastics Materials

Bachelor Of Science (B.S.), Chemistry

Master Of Engineering - Meng, Polymer/Plastics Engineering