• Marketing the company’s products to potential clients.• Developing business and marketing plans in coordination with the Branch Manager and Sales Manager to achieve revenue goals.• Loan processing – Ensuring thorough business assessments, proper securitization and compliance to audit standards and compliance policy.• Client education – Disseminating information to prospective clients and ensuring understanding of operations policy as well as training them on business… Show more • Marketing the company’s products to potential clients.• Developing business and marketing plans in coordination with the Branch Manager and Sales Manager to achieve revenue goals.• Loan processing – Ensuring thorough business assessments, proper securitization and compliance to audit standards and compliance policy.• Client education – Disseminating information to prospective clients and ensuring understanding of operations policy as well as training them on business management.• A link with the public – Liaising with service providers, maintain relationships with the public and portraying company values at the marketplace.• Ensuring that all disbursements meet the set quality standards to avoid any loan losses to the organization.• Continual checks for quality assurance in the company’s credit processes• Ensuring reconciliation of all system entries in relation to credit processes.• Ensuring all offer letters have been reviewed for errors and omissions, compliance with the laid credit policies and procedures and guidelines issued from time to time regarding administration of credit.• Ensuring that non-compliance issues and irregular transactions for each client are escalated for further actions.• Ensuring that loans maintained in the system are properly captured, all charges collected.• Generating compliance reports for use in decision making and performance appraisals.• Promoting sales and service culture through coaching, guidance and staff motivation• Ensuring the provision of high quality and timely services to customers• Attaining the established company goals through proactive participation in sales management.• Recruiting a team that will help in the selling, disbursement and collections of new products.• Training all company staff and particularly staff charged with the responsibility of managing the company’s products. Show less

• Training new staff members on company policies and procedures as needed• Providing regular feedback to each member of the sales team regarding their performance• Coaching team members on effective sales techniques and methods for increasing revenue• Developing strategies to improve sales performance through ongoing training and development• Providing feedback to management regarding potential hires to ensure they are a good fit with the company culture and… Show more • Training new staff members on company policies and procedures as needed• Providing regular feedback to each member of the sales team regarding their performance• Coaching team members on effective sales techniques and methods for increasing revenue• Developing strategies to improve sales performance through ongoing training and development• Providing feedback to management regarding potential hires to ensure they are a good fit with the company culture and mission• Establish, develop and maintain business relationships with current and potential clients to generate new business.• Explore sales opportunities by researching and identifying potential customers, and providing technical information while building lasting relationships with customers• Carry out general sales and marketing activities for the team• Assist in the sales documentation and documentation and customer invoicing• Providing customers with quotations• Ensure customers are provided with accurate and timely information on sales transactions• Responsible for accuracy of the information, updating, and monitoring of information from input to completion of the order• Deal effectively with customer complaints and provide timely resolution• Respond to all inquiries promptly and professionally Show less

 Assisting with all aspects of administrative management, directory, maintenance, logistics, dataentry, equipment inventory and storage. Coordinating between departments and operating units in resolving day-to-day administrativeand operational problems. Scheduling and coordinating meetings, interviews, processing visa letters for new employeesand other similar activities. Preparing business correspondence with excellence in Microsoft Office (Word… Show more  Assisting with all aspects of administrative management, directory, maintenance, logistics, dataentry, equipment inventory and storage. Coordinating between departments and operating units in resolving day-to-day administrativeand operational problems. Scheduling and coordinating meetings, interviews, processing visa letters for new employeesand other similar activities. Preparing business correspondence with excellence in Microsoft Office (Word, Excel,PowerPoint, and Outlook). Preparing and distributing payroll for staff and facilitating banking. Preparing, reviewing, sending and receiving letters for the company to the various keystakeholders such as Ministry of lands, NEMA, and KRA. Show less

• Risk Contextualization and Identification• Risk Assessment-Concept of Risk Analysis• Benchmarking effectiveness of controls• Promote Positive Risk culture and Develop an effective Risk Management framework• Card authorization• Fraud detection and prevention• Merchant support

 Building and maintaining profitable relationship with key customers. Overseeing the relationship with customers handled by our team. Keeping customers updated on the latest products in order to increase sales. Expanding the customer base by up selling and cross-selling. Understanding key customer individual needs and addressing them. Conducting business reviews using CRM programs. Knowing our competitor and strategizing accordingly.

 Sale of business and credit loans Develop the Personal & Business banking customer base and expand the unit’s business growththrough marketing of the bank’s products and services Achievement of set revenue target for the unit by aggressive customer acquisition, efficientproduct delivery, offering a diverse range of products and excellent customer service Keep abreast of the rapid pace of product development to be able to sell new products. Negotiating sales… Show more  Sale of business and credit loans Develop the Personal & Business banking customer base and expand the unit’s business growththrough marketing of the bank’s products and services Achievement of set revenue target for the unit by aggressive customer acquisition, efficientproduct delivery, offering a diverse range of products and excellent customer service Keep abreast of the rapid pace of product development to be able to sell new products. Negotiating sales, closing sales & representing the Bank in marketing activations and Events Ensuring revenue growth through customer acquisition and sale of bank products Acting as a contact between the Bank and its existing and potential clients Gathering market and customer information to boost in development of new products Show less

- Research on water dams. - Data collection and sampling. - Report writing.