Working as a junior Business Analyst via an internship supporting the consultancy on a variety of projects, including:- Performing business analysis & discovery for an RFP (Request for Procurement) development for a Bristol based property development organisation- Providing business analysis support for the Lead Consultant on a software modernisation programme for a large logistics organisation based in the US.

Established a mentor within a business transformation consultancy to help support my journey and transition into Business AnalysisBuilding my Business Analysis knowledge and toolkit around process mapping & definition, requirements engineering and key stakeholder managementBuilding my Project Management knowledge around client facing exposure, managing risks and issues and project plansSupporting the Transformation Office on actual project engagements and putting my knowledge into action to help support my search for my first Junior Business Analyst position.

I was responsible for the installation and servicing of both satellite and broadband products in the customers home, making sure that everything worked correctly and to the satisfaction of the customer. Problem solving and getting the correct information from a customer to meet their needs was vital in achieving this.Champion for Mental & Physical wellbeing and change champion for project roll outs

My role was to ensure everyone was aware of all the potential risks, and activity of all the ongoing work within a given scope of the project and to ensure that task was completed to a specific requirement and standard.

My role was to learn and to support the parts staff in delivering to B2C / B2B customers and the in house vehicle technicians to allow them to complete their tasks in vehicle maintenance and repair.