Robert Rupp Email & Phone Number

Kaiserslautern

Korea, Germany, United States

Moorpark, California, United States

• Trained client personnel and new Fiserv employees on XP2 and it’s ever changing application enhancements.• Drafted and maintained training materials for XP2 following a strict timeline after the first phase of Quality Assurance.• Reviewed and tested custom program specifications for accuracy and consistency.• Hosted frequent online meetings to discuss current service pack upgrades and progress while discussing and demonstrating product enhancements.• Travelled an average of… Show more • Trained client personnel and new Fiserv employees on XP2 and it’s ever changing application enhancements.• Drafted and maintained training materials for XP2 following a strict timeline after the first phase of Quality Assurance.• Reviewed and tested custom program specifications for accuracy and consistency.• Hosted frequent online meetings to discuss current service pack upgrades and progress while discussing and demonstrating product enhancements.• Travelled an average of 70% to client sites. Show less

San Diego, California, United States

• Promoted from Systems Trainer 1 to Systems Trainer 2, Lead Trainer and Corporate Lead Trainer, due to extensive product knowledge and excelled growth in effective client education • Managed onsite conversions by implementing training schedules, installation of Epysis, Symitar’s Windows based program and travel itineraries. • Mentored level 1 and 2 technical trainers on conversion compliance and technical materials. • Handpicked from a group of over 30 trainers to head… Show more • Promoted from Systems Trainer 1 to Systems Trainer 2, Lead Trainer and Corporate Lead Trainer, due to extensive product knowledge and excelled growth in effective client education • Managed onsite conversions by implementing training schedules, installation of Epysis, Symitar’s Windows based program and travel itineraries. • Mentored level 1 and 2 technical trainers on conversion compliance and technical materials. • Handpicked from a group of over 30 trainers to head education/publications for the Corporate Credit Union conversions. • Traveled 65-90% to client sites.• Reviewed and tested custom program specifications for accuracy and consistency.• Drafted and maintained training materials for Episy and Corporate Explorer, Symitar’s Credit Union operations software Show less