Provide up to date information to passengers using Melbourne's train network, especially during peak periods.Convey important information in a concise and easy to understand manner through the use of a pa to hundreds of passengers at once.Have extensive network knowledge ie station locations and best route to a given destination. Monitor train movements and provide updates to other staff in regards to delays/disruptions.

Training new staff on procedures for flying the simulator and engaging customers. Provide a memorable experience for customers wanting to fly a jet aircraft. Process sales and handle customer enquiries.

Gain information about customer’s usage and predicted phone usageProcess information to determine most appropriate mobile plan solutionProvide troubleshooting for any handset or billing problems

Close flights ensuring all passengers are correctly processed and seatedMonitor weights to keep aircraft under maximum payload restrictionsProduce appropriate flight paperwork – Passenger manifests, load distribution sheetEnsure aircraft was under max payload restrictions and offload any payload according to company guidelines Conduct check in duties - checking id, ensuring baggage is under weight limitations, check in passenger using Amadeus and issuing boarding pass.

Managed front of house in a busy restaurant/cafe in Olinda. Coordinated up to seven waiters to ensure smooth running of service. Liaise with kitchen staff to keep open communication between the different areas