Robert S. Email & Phone Number

New York, United States

Nationwide, Usa

Efforts have included:Strategic Planning and related Portfolio Analysis for Insurance Carriers in multiple market sectors, 2014 and forward.Direct on-site delivery of senior Program Management, Project Management and Management Consulting services to a top-ten (annual premium) global Property/Casualty Insurer which operates in forty countries. Direct report to the CIO, 2010-2014 - including realization of the following initiatives:- Successful on-budget delivery of a vendor-crafted seven-figure Enhancement Phase for ten U.S. nationwide Commercial Property/Casualty Lines of Business (Policy Admin., Billing, related Interfaces; multiple Writing Companies, all U.S. jurisdictions), 2010-2011;- Successful on-time delivery of a vendor-crafted Legacy Modernization solution for both Commercial and Personal Lines of Business (Policy Admin., related Interfaces to new Data Warehouse; multiple Writing Companies, all U.S. jurisdictions), 2011-2012;- Successful on-time delivery of a vendor-crafted Platform Migration effort (Policy Admin., Billing) for multiple California Personal Lines of Business, 2012-2013;- Successful on-time delivery of multiple vendor-crafted solutions enabling the multi-national Property/Casualty Insurer to Domesticate their Business in the U.S. (new Writing Company launch), 2013-2014.

Los Angeles, Ca And New York, Ny

Delivered multiple vendor-crafted Insurance Business software applications on-time and on-budget on behalf of a global top-ten (annual premium) Property/Casualty Insurer which operates in forty countries.Typical project budgets: seven figures. Typical project logistics: multi-vendor, muti-time zone, multi-country. Duration of efforts were often multi-phase and multi-year.Efforts included successfully-delivered Business Continuity Planning for California Personal Lines business book, RFI/RFP process for Legacy Modernization of Commercial and Personal business, and successful on-time, on-budget delivery of a vendor-crafted Platform Migration effort for Commercial Lines.This latter effort saw ten Commercial Property/Casualty Lines of Business deployed onto a .Net platform for all 50 States, D.C. and Puerto Rico from start-to-finish in under one year (Policy Admin., Billing, related Interfaces; multiple Writing Companies).While based in the Los Angeles, CA area, roughly 40% of this effort was delivered on site in New York, NY.

Los Angeles, Ca

Successful delivery of a new vendor-crafted multi-Line Policy Admin., Billing and Claims solution for the California Personal Insurance business book administered by a global top-fifteen (annual premium) Property/Casualty Insurance carrier.

New York, Ny

Operating out of the Wall Street branch office at 45 Broadway, New York, NY, managed a relationship with a multinational Insurance software vendor partner located in London, U.K., including active multi-continent marketing of this software to Insurers with global reach.Simultaneously successfully directed a Program of projects comprising an Audit of the Y2K efforts for sixty (60) companies offering services to the New Jersey State Board of Public Utilities (aka: NJBPU - sectors included Water, Gas, Electricity and Cable). This effort included liaising with the NJBPU and presenting progress reports to the press, public safety organizations, peace officers, as well as elected State and municipal representatives.

Ottawa, Ontario, Canada

Managed the Individual Business (aka Personal Lines) I.T. PMO as Director, including CBA generation, business requirements completion and business prioritization activity for all projects. Had responsibility for the Business Analyst group through another Director who reported directly to me.

Ottawa, Ontario, Canada

Successfully managed the DB2-based operational Enterprise Data Warehouse, which collected information from multiple front-end Business applications for both Personal and Group Life and Annuity policies for over two million Insureds, nationwide. Provided data to the firm's Producing Agencies and Brokers.

Ottawa, Ontario, Canada

As Project Manager, successfully rolled the Lotus Notes product out to over 2,000 employees, including 300 I.T. staff members. Successfully managed the vendor crafting and Company-wide rollout of a Lotus Notes-based Peer Feedback employee evaluation application for the Human Resources department.

Ottawa, Ontario, Canada

Successfully managed multiple Teams of Developers in support of the Company's business book for Personal Lines Life Insurance and Annuity policies, for over two million Insureds nationwide. Successfully deployed multiple projects. Reduced operational Lost Cost due to system outages by over 98% (1992 versus 1991).Member of the Corporate Head Office Y2K Committee (chaired by Vice President Lenny Miller), 1 Madison Avenue, New York, NY - 1995.

Ottawa, Ontario, Canada

Developed software for MetLife's Individual Business Annuity software applications.Was recruited while still on-campus at Saint Lawrence College, joining MetLife immediately upon graduation, Fall, 1985.Beginning as a Junior Programmer, was promoted through the ranks to Programmer, Programmer-Analyst, and Senior Programmer-Analyst, culminating with a promotion to Project Manager, August, 1990.Authored multiple financial Annuity products and related support in the following programming languages: ASSEMBLY, COBOL, JCL, CICS, REXX, EXEC, EXEC2. Duties included more analysis and mentoring of junior staff and less coding-to-spec as time progressed.