Robert Jeans (Rj) Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

I help freelancers and brands develop their brand presence on LinkedIn.

Dubai, Dubai, United Arab Emirates

∘ 𝗥𝗲𝘃𝗣𝗔𝗥: Executed performance analysis, securing 11% avg. uplift in RevPAR in 90 days across the eight-hotel portfolio by protecting BAR bookings from displacement during peak demand and incentivising corporate and OTA production during need periods.∘ 𝗦𝗽𝗮: Drove 21% lift in SPA revenues YoY implementing a pricing strategy targeting time-flexible, price-sensitive guests during off-peak hours, and surged sales from time-sensitive guests willing to pay rate premiums during peak hours for preferred timing.∘ 𝗔𝗗𝗥: Achieved 11% year-over-year (YoY) increase in ADR by revising room brand supplement rates, enhancing room brand descriptions, and streamlining 3rd party promotional rates strategy for city-center hotel, resulting in +9% boost in RevPAR.∘ 𝗪𝗲𝗯𝘀𝗶𝘁𝗲: Realized 12% YoY boost in website direct bookings by auditing the sales funnel, mitigating page abandonment, and implementing SEO, PPC, and mobile optimization best practices.∘ 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲: Delivered 16% YoY lift in corporate account room night production by introducing loyalty program aimed at incentivizing corporate bookers, coupled with a tiered pricing model tied to account room night production.∘ 𝗚𝗗𝗦: Boosted a 14% YoY growth in GDS revenue by executing an audit of each hotel's GDS profile and performance (OCC, ADR, RevPAR, booking lead times, top markets, and competitor promotions).

Dubai, United Arab Emirates

∘ Leading a multi-property team of 17, collaborated with the Head of Sales to devise data-backed solutions, shaping annual budgets and monthly/weekly forecasts with a ±3% variance mitigating risks to reaching revenue targets.∘ Led revenue growth, consistently meeting annual budget targets each year within specified threshold limits. ∘ Supported hotel operations, and directed revenue, reservations, and distribution units. Mentored team leaders through coaching, evaluations, projects, and feedback, resulting in HR-sanctioned promotion of three members within a 15-month period.∘ Negotiated a 12% reduction in tech stack subscription fees from five vendors supporting the revenue department, leading to recurring annual savings of $376K.∘ Directed formulation and execution of data-driven revenue management strategies for a group of six hotels, leading to an 18% lift in RevPAR and surpassing market share by 3 percentage points.∘ Delivered 7% YoY increase in brand website contribution to online sales by collaborating with marketing to seize market share from OTAs by implementing geo-targeted campaigns and enhancing brand site booking functionality.∘ Developed and delivered regular reports on market trends, competitor analysis, and revenue performance to C-suite enabling informed decision-making across the cluster.

Duetto Revenue Management Systems

∘ Facilitated Revenue Management Workshops; Events; Panel Discussions.∘ Drove 374% YoY increase in annual contracted accounts.∘ Managed x6 Revenue Management System RMS onboarding integration projects.

Dubai, United Arab Emirates

∘ Introduced micro-segmented forecasting and rate restrictions to prevent BAR displacement while leading diverse regional teams across UAE and APAC. Achieved an average YoY increase of 12% in ADR and a 9% boost in RevPAR within 90 days.∘ Conducted comprehensive market research to assess the feasibility of entering a new market segment, leading to the successful launch of a new boutique hotel within the cluster, achieving occupancy rates exceeding 86% in its first year.∘ Delivered month end financial reporting and KPI performance for stakeholders with actionable insights and gap solutions resulting in portfolio avg. RGI growing from 90% to 109% within in 9 months.∘ Collaborated with Sales to create corporate booker rewards program and rate tiers tied to account production, leading to a 21% YoY increase in key account sales.∘ Drove a 17% YoY RGI growth via granular competitor SWOT analysis, refining the revenue market segmentation strategy, and improving demand forecast models.∘ Crafted agile strategy for six hotel opening launches across EMEA/APAC, ensuring budgeted transitions from pre-opening to systems configuration and operational readiness, resulting in revenue delivery on time and on budget.∘ Collaborated with regional marketing teams to analyze customer segmentation data and develop targeted marketing campaigns, leading to a 19% growth in bookings from the high-value corporate segment.

Dubai

∘ Author: Sales Secrets Revealed (ebook/video online training program).∘ Generated a 365% increase YoY in annual revenues via online program sales.∘ Reduced distribution costs by 23% by integrating the program into the brand website.∘ Achieved 29% website traffic boost in 60 days via SEO; SMM; and PPC tactics.

Abu Dhabi Emirate, United Arab Emirates

∘ Cut second-year budget preparation time by 50% spearheading an advanced Sales & Marketing model seamlessly integrated into the annual budget, ensuring alignment between financial goals and activities required to deliver them.∘ Renegotiated terms with pivotal OTAs and GDS partners, broadening the property's outreach and achieving a 25% increase YoY in online bookings.∘ Resolved overbooking issues during peak season by implementing a data-driven forecasting model and adjusting inventory allocation strategies. Resulted in a 90% reduction in overbooking and a 2% increase in guest satisfaction scores.∘ Enhanced Group forecast accuracy by 17% through sales team validation, ensuring group block status (Prospect/Tentative/Definite), wash, and cutoff dates aligned with actual production expectations, beyond group's contractual obligations.∘ Achieved a 16% YoY growth in GDS bookings by dissecting comp set profiles, rates, and promotions. Crafted engaging offers, improved hotel, and room descriptions, and highlighted distinctive selling points and amenities.∘ Drove 18% YoY lift in wholesale room night production by (1) implementing an incentive rewards program for bookers tied to production, (2) introducing tiered rate discounts based on volume, and (3) rate parity score.∘ Spearheaded initiative resulting in a 21% surge in corporate key account production. Collaborated with the sales team to boost revenue by offering incentives for corporate booker rewards and implementing rate tiers linked to account production.

Bermuda

Awarded Fairmont Sales Master, for surpassing annual budget top tier.

Toronto, Ontario, Canada

Mba, Hospitality Administration/Management

Presented a dissertation in 2000 illustrating how hospitality F&B departments can increase profits by implementing a concise forecasting.

Bachelor'S Degree, Hospitality Administration/Management

Associate'S Degree, Hotel & Resort Management

Associate'S Degree, Culinary Arts/Chef Training