Robert Sanchez Email & Phone Number

Central Visayas, Philippines

Cagayan De Oro, Northern Mindanao, Philippines

Cebu, Central Visayas, Philippines

It Park, Cebu

Ayala Business Park, Cebu City

1. Started as process improvement manager and then assigned as the head of Customer service for the SEO account.2. Built proper departments of Customer Service - Activation dept, AR/collection, CS, relationship managers (and improved customer retention)3. after a year, was move to a health supplement account to have positive P&L - developed the sales department, created the CS/health coaches department, while managing the entire department, including the QA.4. improved sales, grow both manpower and revenue while maintaining positive P&L.

Gen. Maxilom Ave., Cebu City

Started as a sales manager of the property specialist, was promoted to become a deputy operations manager, then became an operations manager. We changed the company to an Outsourcing from being an in - house call center - doing BPO across different industries.1. Developed and manages all company LOBs2. Created and manages the entire operations, HR and IT Dept.3. Developed, Manages, and train Team Leads to become Managers4. Created and developed the BDE (business developement team)

1. Manages 2 teams from separate departments2. Helping team members in making sure that our commitments to the clients are delivered3. Develop and coach team members4. work closely with other departments to get things done

1. Handles a team consist of more than 15 people2. Gives constant, weekly feeback3. Monitor and develops skills4. Manages behavior

Master'S Degree, Theology/Theological Studies

Associate'S Degree, Mechatronics, Robotics, And Automation Engineering

Bachelor'S Degree, Computer Engineering