Robert Sapp Email & Phone Number

Waterbury, Connecticut

● Assisted in the preparation and oversight of departmental budgets, handling amounts exceeding $300K and $8 million annually. Monitored expenditures and prepared detailed budget reports to ensure fiscal responsibility and transparency.● Assists in Talent Acquisition for the City of Waterbury; writing and revising job descriptions, recruiting and staffing strategies for roles encompassing Heavy Equipment Operators and Chief Refuse Collectors.● Compiles and maintains payroll records weekly, ensuring they are on file for the required 10-year period. Point of contact for issues/questions● Monitors payments, weight slips, records of usage vouchers, invoices and requisitions● Strategizes on digitizing and modernizing the software and databases used by the City of Waterbury departments●Applies crisis management techniques to resolve issues effectively, maintaining a calm and professional environment.● Meets customer and staff needs with the goal of fully understanding problems and responding in an empathetic and meaningful way to keep all parties (customer and colleagues) calm in stressful situations.

Cheshire, Connecticut

Analyzed customer financial data to provide personalized counseling and lending services, enhancing customer satisfaction and retention.Provided personal financial counseling, assisted with lending services, and built relationships with existing customers to sustain high satisfaction ratings and retention.Processed teller transactions for customers including servicing accounts, accepting loan payments, cashing checks, balancing cash drawers, correcting discrepancies.Utilized analytical skills to identify trends and patterns in customer behavior, supporting targeted marketing and service improvement initiatives.

Conducted in-depth analysis of client financial data to develop personalized investment strategies, enhancing client satisfaction and portfolio performance.Researched and implemented investment strategies and ideas tailored toward each client's specific investment objectivesProposed financial solutions designed to satisfy client goals and implemented the financial plan of choiceEmployed statistical tools to forecast financial outcomes, aiding clients in informed decision-making.Responsible for client retention, relationship expansion, and existing portfolio management.Researched and implemented investment strategies and ideas tailored toward each client's specific investment objectivesProposed financial solutions designed to satisfy client goals and implemented the financial plan of choice

New Haven, Connecticut

Developed, marketed, and facilitated student centered hall programs to promote social, education, health, emotional, understanding and growthImplemented and enforced all University and Housing policiesUtilized crisis management training to manage incidents and situations around campusUtilized problem-solving skills and mediated discussion during ambiguous and/or unexpected situations

Trained workers through demonstration in painting methods and operation of equipment.Examined and inspected work progress, equipment to verify safety and ensure that specifications were met.Transported furniture between dormitories and their respective storage facilities

Accept and transport deliveries of supplies, furniture, and other materials.Provide back-up response in emergencies.Perform minor repairs to lighting, heating, air conditioning units; keep equipment in working order.

Master'S Degree, Data Science

Master Of Business Administration - Mba

Certificate Degree, Human Resources Management/Personnel Administration, General

Bachelor'S Degree, General Studies

Activities and Societies: Phi Beta Sigma Fraternity Inc. - Chapter President Residence Hall Association - E board Member Greek Life.