Robert Scheer Email & Phone Number

Rockville, MD, US

Foster Care Advocate

Olathe, KS, US

• Manage all company’s departments in charge of ensuring all policies and procedures are followed while overseeing the development of new technology as well as sales
• Develop and maintain client relationships and addressing any concerns directly
• Staffing and maintaining over 70 employees nationwide

• Responsible for loan production and liaison between the wholesale lenders and the bank
• Oversaw all loan production including pipeline management and was the direct liaison with wholesale lenders
• Other responsibilities included customer relations, recruiting, staffing and training of originators, processors and closers
• Implemented policy and procedures and made sure every process was compliant with federal regulations

• Developed and managed operations of office including the origination, processing and closing of conforming and non-conforming loans
• Managed relationships with national investors
• Created company manuals, training materials and forms

• Managed relationship between main office, branch offices and wholesale lenders as well as overseeing customer relations, recruiting, staffing and training, originators, processors, underwriters and closers
• Underwrote all conforming loans and provided final review of loans by other underwriters
• Set production goals for branches
• Trained branch managers

• Recruited and maintained underwriting staff
• Trained underwriters on WMC guidelines
• Interfaced with other departments, including broker network in 46 states to ensure efficient production and a high level of customer service

• Spent five years as a loan officer, then a processor and then promoted to operations manager
• Developed and implemented all operation polices of the office
• Trained all employees on investor guidelines
• Created all company manuals, training material and forms

Washington, DC, US