Robert Scheib Email & Phone Number

Bolingbrook, Il, Us

Chicago, Illinois, United States

Primary Procurement focal for In-Flight Entertainment and Connectivity projects, including the United Next Signature Interior retrofit program, I played a pivotal role in ensuring the successful execution of these critical initiatives. My responsibilities included meticulous coordination with a diverse range of internal and external stakeholders to guarantee the timely accomplishment of all milestones, thereby preventing any potential delays. Additionally, I was entrusted with the ownership and maintenance of all In-Flight Entertainment and Connectivity (IFEC) related contracts.Selected Achievements:• Oversight of a substantial budget exceeding $1 billion dedicated to In-Flight Entertainment retrofits and linefits for the United Next Signature Interior• Developed and implemented highly effective procedures to address a backlog of $44 million in past-due invoices, which arose due to material receiving issues.• Cultivated and managed robust business relationships with IFEC suppliers, overseeing contract enhancements, effectively communicating schedule modifications, and expertly negotiating Equipment Purchase Agreements. • Demonstrated exceptional project management capabilities by developing and maintaining multiple Request for Proposals (RFPs) for IFEC upgrades and new aircraft deliveries. This meticulous planning ensured the smooth integration of IFEC systems into United's fleet.

Chicago, Il

Coordinate with internal and external stakeholders to capture a real total cost of ownership (TOC) savings on Avionics and Simulator categories through direct savings or other creative cost reduction strategies. Manage supplier relationships through the contract lifecycle including resolving any issues while increasing safety, reliability, and minimizing aircraft cancellations and delays.Selected Achievements:• Negotiated $34 Million worth of payment relief from multiple suppliers to decrease cash burn during the height of the COVID-19 pandemic• Assisted in the collateralization of flight simulators to secure a $7.5 Billion loan from the US Treasury under the CARES Act• Developed and ran multiple concurrent RFPs for avionic components and simulators while reducing year over year costs• Negotiated and managed over $25 Million of aircraft induction and upgrades agreements• Developed and lead cross functional teams to execute on sourcing strategies leading to cost savings and improved reliability for the fleet• Managed business relationships with key suppliers including routine enhancements to agreements, communication of demand/volume changes, updating contracts and sharing end-user feedback• Monitored the implementation of sourcing strategies, contract compliance and participated in the resolution of any constraints or issues

Dallas/Fort Worth Area

I am responsible for serving as the main point of contact for our vendors, and forwarding all queries from them to the appropriate department on their behalf. In addition, I oversee aircraft tooling and flight deck component repairs, as well as all related agreements and contracts. I also interact with our vendors for cost negotiations and to make sure all component returns arrive by the drop dead date. I locate parts on site depending on availability, and if there are none, I come up with workarounds using readily-available stock instead. I address any discrepancies with Stores, and work to sort out incorrect paperwork or missing parts. I notify Material Control and AOG of component return updates on a regular basis. Achievements include:• Spearheading the development of a SharePoint-based database designed to track and address RO receipt discrepancies. • Submitted changes to the FAA-audited General Procedure Manual, combining two Beyond Economical Repair and Scrap procedures, which is expected to reduce costs in shipping, scrapping, and work hours. • Took on the additional responsibility of supporting repairs and overhauls for line maintenance, heavy maintenance, and AOG operations.

Phoenix, Arizona

In this role, I interacted with Senior Vendor Administrators and Vendor Administrators to resolve repair order receipt and invoice issues. I relayed delivery and shipping logistics information to personnel in the M&E department, in addition to overdue repair orders for vendors. I assisted Vendor Administration personnel in identifying issues and coming up with solutions for quick resolutions. I also teamed up with our vendors for expedited aircraft component returns. My achievements include:• Promoted to Commodity Manager in 2015• Took on the additional responsibility of traveling to Tulsa after the American Airlines and U.S. Airways merger on a weekly basis for several months to resolve discrepancies in receiving with new processes and procedures that earned a drastic reduction from 1600 to 800. • Shortly after my assistance in Tulsa, I traveled to Dallas to assist in resolving similar discrepancies stemming from the merger.

Gilbert, Az

Used ArcGIS to model prospective locations for additional stations. Resolved inadequate response rates by developing unique solutions that took geographical information into account from specialized software. Conducted analyses on EMS response rates for comparison with state standards. My achievements include:• Verified reports from experts in an administrative court case for subsequent use in counter arguments during the trial.

My responsibilities at EMS Advisors were to analyze EMS response data with respect to response goals based on predefined goals. I used GIS software to plot response data and results on a map to visualize goal completion. Asked to continue job as an employee after completion of internship.

Tempe, Az

I led a team in data collection regarding inventory for a large university system. I actively sought to remain ahead of schedule in all areas, including daily related tasks. I scheduled inventory activities to minimize conflicts with lab usage. In addition to this, I held the responsibility of maintaining a computer inventory of 9K, and all equipment. My achievements include:• I handled the installation and setup for over 500 computers on campus, including labs, offices, and workspace, as well as routine maintenance.

Arizona State University

Tempe, Az

I developed solutions in IT for hospitals and small offices. I handled the support of all in-house tasks and on site to establish new sources of revenue. I sold nurse call equipment, Avaya Phone Systems, KeyScan Access Control, Nexsan, and Extreme Network equipment. I served as the administrator for four servers and 25 notebooks and workstations. My achievements include:• Developed and implemented Virtual Backup Servers, power backup services, Exchange and Domain Controller, and was also responsible for all related maintenance.

Tempe, Arizona, United States

While at the Apple/Dell Service Center at ASU, my responsibilities were to maintain a record of customer’s computers in the internal database of the service center and within Apple’s Global Service Exchange system. Duties include providing a quick diagnosis of the unit, then determine if it should be accepted for service and checked in. If the unit was accepted, I fully diagnosed the unit’s problem(s), using Apple and Dell diagnosis software along with visual inspections. Once the problem(s) were determined, I replaced or repaired hardware and/or software until all issues were resolved.

Gilbert, Arizona, United States

My responsibilities with GoDaddy.com’s Customer Development Group were to contact our new customers who have had no previous contact with GoDaddy.com representatives and analyze and review their purchases. The goal was to work with the customer and help them assess and obtain their goals for their website, while maximizing GoDaddy.com’s product placement/sales. This is done through comprehensive knowledge of our products and sales closing techniques. When necessary other open source alternatives, were recommended to attain complete customer satisfaction.

Tempe, Arizona, United States

Responsibilities at GoDaddy.com were to provide customer support for domain names, hosting plans along with all other offered products. Consultative sales were provided to current and new customer in regards to their internet presence. Technical problems were diagnosed and fixed locally via proprietary tools or by walking the customers through the repair process. Promoted to GoDaddy.com’s Customer Development Group.

Phoenix, Arizona, United States

My duties at Construction Lots were to maintain, update, and add products to the company website as well as maintain the company servers, workstations, and POS terminals. In order to maintain the website, pictures were taken of every product, and then the images were edited in Photoshop. Once on the website, I would maintain the product description and product counts. I would also process all website transactions from order to shipping and provide general customer sales support.

Phoenix, Arizona, United States

My responsibilities included diagnosing customer problems quickly utilizing proprietary & standard/common software/hardware tools. Once the problems was diagnosed, the unit needed to be check into the proprietary processing system. Using more proprietary Geek Squad software the problems were corrected within the goal of 72 hours. Systems and other non-computer products that couldn’t be fixed in the store were setup for shipping to the Best Buy/Geek Squad regional service center. This process required me to adapt and to quickly learn the operation of the many diverse products that customers’ bought in for service.