Responsible for assisting and supporting the Pharmacy Manager in the daily activities within the Pharmacy Department, which includes the following:Ensure that the Pharmacy Department operates according to Walmart Policy, Professional Standards and Provincial/Federal Regulations.Promote a positive, team-oriented working environment.Enforce the Privacy Act and maintain patient confidentiality through consistent practices.Provide the best possible customer service and patient focused care.Promote and support Walmart’s core corporate values.Aid in some of the Human Resource dutiesCollaborate and work in partnership with Store Management Team..Assist in reaching financial targets, maintaining inventory control and protecting company assets.Supervise and manage workflow to ensure productivity and quality customer service.Aided in the coordination and physical move of a number of Walmart Pharmacies into new store locations.Assisted the Professional Services District Manager by managing and coordinating the setup and opening of a Walmart Pharmacy in a new store location.Support the pharmacist relief needs of the company by working in dozens of Walmart Pharmacies across OntarioShare best practices with other Pharmacists and Pharmacy Managers in an attempt to improve workflow and foster team development in their stores.

Provided leadership and support to pharmacies and optical departments in the central Ontario area. Responsibilities included supervising and assisting in maintaining operational standards, improving productivity, achieving and exceeding financial targets, expense containment, merchandising, inventory control, customer service, asset protection and ensuring compliance with marketing and corporate programs Coordinated and provided support for the pharmacy and optical human resource requirements. Responsibilities included recruiting and training of pharmacy managers, optical managers, pharmacists, opticians and pharmacy technicians/assistants, fostered team development and motivated associates, conducted performance evaluations and ensured compliance to corporate core values.Updated and developed a new High Shrink review process for the Walmart Pharmacy Division. Provided support and advised other managers on strategies to protect pharmacy and store level assets.Supervised and coordinated logistics for the Pharmacy and Optical Departments for a number of new store openings and relocations.

Provided professional guidance and support to the Professional Services VP, Director, Operation Managers, District Managers and Store Level Pharmacy teams.Worked and influenced cross-functionally with many Walmart Home Office departments, divisions and teams.Supported the professional growth and development of pharmacistsProvided input on the Pharmacy Cognitive Services Program.Collaborated in the development of the Pharmacy Manager and Optical Manager training programs.Ensured integrity and consistency with all legal contracts for pharmacists, including independent relief pharmacists.Reviewed all store level pharmacy related complaints and incidents and followed up when necessary with District Managers and/or Pharmacy Managers.Partnered with and provided guidance to Claims and Legal when faced with high risk/high level complaints and incidentsSupervised and coordinated the development of the Walmart Pharmacist Continuing Education annual conference. Partnered and provided feedback to vendors on clinical marketing content, including store level and TV brand advertising.Developed external relationships with representatives of Provincial Pharmacy Boards, Pharmacy Associations, Provincial Faculties of Pharmacy, as well as others, in an attempt to strengthen the company’s professional reputation and credibility.Coordinated and worked with operations in developing pharmacist recruitment programs.

Responsible for the daily activities within the Pharmacy Department affecting the people, operations and merchandising, which included the following:Ensured that the Pharmacy Department operated according to Walmart Policy, Professional Standards and Provincial/Federal Regulations.Promoted a positive, team-oriented working environment.Enforced the Privacy Act and maintained patient confidentiality through consistent practices.Promoted and supported Walmart’s core corporate values.Coordinated and performed Human Resource duties including scheduling, interviewing, training, evaluations and coaching.Collaborated and worked in partnership with Store Management Team.Worked closely with the OTC Manager and provided suggestions and direction on merchandising standards.Managed and controlled the Pharmacy P&L, Inventory levels, shrink and claims.Supervised and managed workflow to ensure productivity and quality customer service.Managed and coordinated the relocation of the Pharmacy / OTC Department to a new store location.Provided the best possible customer service and pharmaceutical care.

Responsible for organizing continuing education events for pharmacists in the Northwestern Ontario Region.