Utilize advanced analytics and KPIs to provide ongoing operational process analysis, communicate project status, identify and resolve operational issues and constraints.Review sales and activity reports, as well as other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.Manage and oversee internal administration, off-site support center, raw material and production vendors. Integrated a machine learning module to increase sales performance and decrease marketing expenses by using module analysis of target audience.Update and maintenance of legislative compliance within targeted markets.Daily supervision, reporting and use of First Data & Authorize.net payment gateways for e-commerce sales transactions, refunds and chargebacks.Exposure to Agile and Waterfall software development methodologies for new LMS; assisted in Elicitation and defining Requirements Specifications including Use Cases, Product Backlog and UAT.

Conduct tests of electrical and mechanical systems, collect and analyze data, assemble and install mechanical assemblies in support of electrical and mechanical engineers. Weekly, monthly maintenance and updates to upper executives and managers of financial and on-time delivery metrics of Digital Products through Excel spreadsheets and PowerPoint presentations.Configuration of Access tables for machine operators to record pertinent measuring metrics of production materials.Experience with Six Sigma and Lean Manufacturing methodologies and SAP Business One ERP Software.

Responsible for market research, service development, system protocol maintenance, coordinating area transit mapping, assisting key employers and management of data entry personnel. Developed multi-family property maps for all major cities using MapPoint with specific definitions associated with each unique complex.Reviewed and assisted with fulfillment of RFPs, RFIs and RFQs from existing subscribers or potential customers.Recognized twice as Employee of the Month for accomplishments encompassing team management and willingness to undertake tasks outside of my primary responsibilities.