Robert Schurman Email & Phone Number

Phoenix, Az, Us

Scottsdale, Arizona, United States

- Assisted with onsite coordination of Aircraft tear-down

Phoenix, Arizona

Responsibilities:-Managed all aspects of Component Reliability Collaboration (CRC) program responsible for identifying and reducing the number of failures of all Honeywell products during production and the first year in service including budget management, data analysis, engineering coordination and project management activities. -Interfaced, presented, and influenced multiple levels of management in Honeywell and Boeing on status of programs and recommended next actions to ensure product success. -Lead program management activities for all aspects of customer support on Boeing 757 platform including Entry into Service, production planning, and end of life product support.Accomplishments:-Decreased first year failures by 15% in 1H 2020 from 2019 by analyzing data, coordinating with engineering to develop fixes, and monitoring fixes for effectiveness. -Reduced annual budget spend from $900k in 2019 to $550k in 2020 while maintaining necessary investigations. -Developed Management Operating System (MOS) for new Boeing reliability initiative (MLOC) which became the model Boeing implemented across all other suppliers.

Phoenix, Arizona Area

Responsibilities:- Created and implemented procurement and inventory strategy to meet AOP P/L plan of $100M inventory supporting $220M of revenue- Managed global team of 24 to procure, repair, and ship material.-Coordinate support across Sales, Business Development, Finance and Procurement to meet and exceed On Time to Request, Revenue, Inventory, and other KPI’s.- Establish and Deploy Management Operating System (MOS) to ensure inventory, procurement and pricing metrics are aligned to company goals.- Implement negotiating tactics and strategies to obtain parts at the lowest price to maximize profit potential - Manage the warehousing operation to ensure flawless receipt and delivery of parts to our customers/suppliers/partners- Monitored P&L to insure revenue, margin, and budget targets are met.Accomplishments:- Redesigned process and developed MOS to drive efficiency and accountability in team resulting in decrease of quarantines from 384 to 50, increase of in stock availability from 32% to 78%, and decrease of TAT for repair processing from 30 days to 3.- Negotiated first right of refusal contract with CFM to secure supply of hard to find parts.- Reduced stranded inventory by $500k in first month, allowing to drive additional sales of $750k- Drove high value inventory in stock from 23% to 72% in 3 months exceeding plan of 70% in stock in 12 months.

Phoenix, Arizona Area

-Manage avionics inventory ensuring the correct mix is available to support $37M of revenue.-Develop product strategy and execution plan for Avionics inventory over 5 year STRAP period.-Interface with different levels of Honeywell from Marketing and new product Business Managers to capture relevant market information. -Establish market pricing for Avionics components to maximize margins while ensuring units priced competitively. -Monitor overall business environment and industry news to help determine adequate future inventory level/mix. -Assisted sales/procurement team daily in sales pursuits and purchasing recommendations.Accomplishments:Created and implemented the used avionics business strategy resulting in a 20% increase in revenue in 2013, 15% increase in 2014, 3% increase in 2015, and 11% increase for 2016.- Managed Operational Excellence project to drive seven sub-project teams concurrently across business to increase efficiency and address several issues impacting our time to respond to customer. Reduced time to respond by 43% in 2015 vs 2014- Closely monitored quotes and followed up to drive the sales closing rate from 9.18% to 12.28% in 2015- Developed ideal inventory list that would provide a tool to help procurement determine the correct number of units in stock to avoid inflating inventory value.- Created exchange program including process map, exchange contract, pricing, terms and inventory management plant to allow HAT to compete in the exchange business. Created additional revenue of $4M for 2015.- Negotiated repair agreement with supplier resulting in better warranty terms and 10% lower cost while moving to a flat rate model to better predict future costs.

-Coordinated world wide support team to ensure customer issues were resolved in a timely manner. Directly supported customers in US, Europe, and Asia regions. Combined annual revenue of programs is $22M.-Monitored financial metrics for each contract to ensure profitability and fulfilling financial expectations. -Managed all aspects of Project Management after new contracts were signed including process design/implementation, export issue resolution, and milestone administration. Worked across functional groups globally to insure programs maintained 95%+ on time delivery. Accomplishments- Led global annual physical audit team that completed all 20 customer physical audits on time for the first time in 5 years.- Identified/improved poor process for APU ISS exchange resulting in turn-around-time decrease from 5 days to 2 and saving $1M annually in penalties.- Achieved 99% on time delivery to contractual requirements for 2010 and 98% on time delivery in 2011 while reducing inventory 12% year over year.

-Managed A380 Entry Into Service (EIS) program insuring 100% part availability. -Collaborated across several business units to ensure all Honeywell parts are covered appropriately. -Forecasted out 4 years estimated usage based on future deliveries and estimated reliability. -Achieved 100% on time delivery for all Honeywell parts during EIS.-Increased Time to Ship metric from 95% same day shipments to 99.1% while holding inventory levels steady by decreasing time material is in repair and by converting low usage items to highly demanded items.-Enhanced productivity of inventory 10% by modifying slow moving parts to highly demanded parts allowing for increased support without increasing inventory.-Created and monitored a 12-month demand forecast to predict future requirements utilizing historical usage, product reliability, and modifications, increasing our on-time shipments by providing the correct inventory at the correct time.-Designed and built a forecast model using Supply Chain theories and statistical formulas to forecast future demand to 95% accuracy.

-Reduced number of outstanding rental units from 1600 to 600 through the use of policy change and negotiations with customers.-Developed and implemented an exchange program in addition to lease program to increase revenue by 50% year over year.-Created statistical model to assist with determining appropriate stock levels.

-Reduced billing time preparation cycle 60% by creating improved processes. -Achieved 30% timesaving by automating manual customer information tracking system.-Utilized Access to design queries, forms, reports and Visual Basic Modules creating a 50% reduction in processing time.

Mba, Business Administration And Management, General

Computer Information Systems, Business Administration And Management, General

Activities and Societies: Northern Lights (Provided campus tours), Member of the Orientation team to provide help for first time students.