Robert Scraper Email & Phone Number

Wyandotte, OK

• Responsible for Indigo Sky, BTCA and Bordertown Outpost Casino Machine Operations Department.
• Supervise, coordinate and monitor activities of the Slot Attendant’s during their assigned shift.
• Maintain a positive employee relations culture.
• Supervise staff to ensure they receive adequate guidance and resources to accomplish departmental objectives.
• Perform administrative duties necessary for the efficient operation of the department.
• Responsible for practicing, observing and enforcing Slot Attendant policies and procedures.

Wtandotte, OK

• Responsible for protecting the integrity of the gaming operations owned and operated by the Eastern Shawnee Tribe of Oklahoma.
• Schedule, manage, and oversight of the Compliance Department and Compliance Agents.
• Ensure staffing needs for 24 hour coverage of all gaming operations.
• Direct periodic internal audits and reviews to ensure compliance with federal regulations and applicable state laws.
• Identify compliance issues that require follow-up investigation.
• Conduct internal investigation of compliance issues.

• Responsible for protecting the integrity of the games operated by gaming operations regulated by the Eastern Shawnee Tribe of Oklahoma.
• Maintain a physical presence on the gaming floor to deter possible customer or employee theft.
• Observe gaming licenses to ensure all personnel on the floor are properly licensed by the Gaming Commission.
• Perform inspections, walkthroughs, and observations to identify areas within the Gaming Operations at risk.
• Communicate with the Surveillance Department any areas that need additional observation.
• Perform monitoring and testing of EPROMS or equivalent media.

• Responsible for managing the Slot Machine Master File and maintain slot accounting system. Bally SDS, and IGT Advantage.
• Entered new machine information into the Slot Master.
• Remove and\or Warehouses old machine information.
• Finalize electronic gaming machine moves per request form.
• Assist in managing slot data for process improvement and data integrity.
• Ensure Live Floor View information is current.

Wyandotte, OK

• Responsible for ensuring guest satisfaction and proper operation of all electronic gaming machines.
• Maintain gaming floor thru electronic gaming machine moves, installations, and removals.
• Troubleshoot and repair of faults and defects in electronic gaming machines.
• Configure and maintain slot accounting system hardware of slot machines, M3, Bally SDS, and IGT Advantage.
• Assisted in greeting and reception of guest and gaming players.
• Responded to inquiries, request, and complaints from guest in a polite manner.