Life Rocks LLC designs, fabricates and installs custom stone for kitchens, bathroom vanities, tub surrounds, bar tops and beyond. Natural and engineered stone are fabricated and installed to high quality standards. Professional ExperienceSuccessfully closed on in-home and commercial sales of premium stone countertops by emphasizing the product's value proposition over its price pointSpearheaded the improvement of sales processes, resulting in an increase in revenue and client acquisitionDeveloped new relationships with material suppliers to learn and leverage their product portfolios, tripling material offerings to meet customers' needsOrchestrated necessary meetings with both internal and external stakeholder to review scheduling, work plans, job progress, manpower, and solutions to setbacksCollaborated closely with clients, contractors, and design professionals, resolving issues swiftly to maintain exceptional customer satisfaction and repeat businessContinually sought improved sources for materials, supplies, and services, domestically and internationallyProactively identified and mitigated supply risks, safeguarding the supply chain and ensuring uninterrupted product availabilityExpanded supplier network, diversifying the supply base and reducing procurement costs while maintaining quality standardsMastered knowledge of stone material science and fabrication through self-taught research and hands-on experienceLeveraged stone material science knowledge to enhance sales strategies and product presentations

HYUR Staffing Services is a full-service recruiting firm (MBE) offering human capital solutions to clients that simplify their staffing needs in a way that leaves a positive impact on their culture and growth.Professional ExperienceEffectively acted as a main driving force for successful candidate recruitment to address the needs of clients’ job requisitionsSuccessful interview-to-offer candidate placement of 45% (14% above industry average), highlighting abilities to understand clients' needs and provide them with ideal employeesCultivated and leveraged strong interpersonal skills to build relationships with both clients and candidates, ensuring a deep understanding of their needs and mutually beneficial outcomes for each partyRecognized as a natural leader and selected for an exclusive management development program, showcasing innate leadership qualities and potential to lead the company's growth initiatives

Life Rocks LLC designs, fabricates and installs custom stone for kitchens, bathroom vanities, tub surrounds, bar tops and beyond. Natural and engineered stone are fabricated and installed to high quality standards. Professional ExperiencePlanned, scheduled, and coordinated day-to-day activities to consistently meet project timelines or reduce them by 10-20%, showcasing a keen sense of time management and efficiencyResolved daily production problems with both short and long-term solutions, highlighting problem-solving abilities crucial in dynamic sales environmentsLed, coached, and developed new associates, improving talent retention rates by 50%, showcasing a strong ability for coaching and team buildingAccountable for safety, quality, and process improvement, demonstrating a commitment to excellence and operational standards, attributes transferable to exceptional service and client satisfaction in a sales context

Completed comprehensive leadership instruction and training at the prestigious Officer Candidates School, honing skills in command and strategic leadership.