Robert Selfe Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

• Check people into their rentals.• Maintain standards put in place by supervisor.• Supervise a team of employees.• Provide exceptional communication and uphold professional standards.• Provide access to services based on the needs of the rentals• Answer questions about community and college resources to the rentals, community members, and students• Supervise and train student staff on standards and operating procedures.

Seattle, Washington, United States

• Policy making student leadership at Seattle Central College.• Maintained high standards of leadership and recreated positions during COVID 19 pandemic.• Led specialty teams to do special projects remotely during COVID 19.• Helped provided equitable access to resources for all students.• Educated people on Open Educational Resources and helped to further the college using it.• Led teams on specialty projects and reported to the President of the College and Board of Directors on the status of the projects.

Seattle, Washington, United States

• Provided customer service while on the register and retrieved orders for customers.• Worked with customers on conflict resolution.

• Provided customer service while on the register and making drinks and other tasks.• Maintained high Starbucks standards• Made coffee and hand-crafted specialty drinks and food.

Seattle, Washington, United States

• Self-Paced trash pickup.• Maintained hospital cleanliness.• Cleaned patient rooms.

Everett, Wa

• Maintained and coordinated teams of five to fifteen people to make sure the store runs smoothly.• Coordinated with management for customer service purposes to make sure that all aspects are covered.• Help to maintain a customer centered vision that drives business that insist on the highest standards. • Maintain customer obsession by taking ownership and having a bias for action to deliver results.• Provide overrides and made decisions based on the needs of the customer and the business.• Trained and worked on continuing education of new and current employees to maintain excellent standards.

Seattle, Washington, United States

• Maintained and dispatched warehouse workers ensuring Amazon is meeting delivery deadlines and is commented to customers.• Trained teams of two to five people on reports to evaluate business needs that staffed the warehouses to get orders out in a timely manner and prepare for the future. • Help to maintain a customer-sentric vision that drives business that insist on the highest standards. • Learned to dive deep in problematic situations to think big and deliver results and earn trust. • Maintain customer obsession by taking ownership and having a bias for action to deliver results.• Constantly learn and be curious in ways to invent and simplify to become an intricate member of the Amazon team.

Lynnwood, Wa

Maintained a till that took in to go orders and cashed out guests who were eating in the establishment.Server stations, to go areas, and tables were kept stocked with all necessary serve ware, coffee, and various other items.Educated guests on the rewards program and helped them navigate their rewards and opportunities.Provided customer service to take care of guests needs when servers and other staff were not available; such as, beverages, clearing tables, grabbing needed items, tabs, and cashing out guests. Trained new employees in their roles as hosts and other positions to provide customer focused service and maintain a positive and friendly atmosphere during hectic and busy times.

Lynnwood, Wa

Provided outstanding customer service by educating guests on products and services ad scheduling appointments. Kept guest loyalty by engaging in conversations about frequent shopper program and the benefits that entitle them to special perks and discounts. Trained new hires on the companies innovate ways and dedicated every opportunity available to the growth of the team and the store for the benefit of the guests.Events put on by brands and company promoted by myself and helping other colleagues and guests to learn about the event and brands to help benefit a customer focused team.

Bachelor'S Degree, Social Welfare

Activities and Societies: Delta Lambda Phi School of Social Work - Student Advisory Committee

Massage Therapist Certificate, Massage Therapy/Therapeutic Massage, 3.5

Diploma