Robert Sermak Email & Phone Number

Krakow Metropolitan Area

- Managing work of 40+ team in daily fund accounting operations - responsibility over Derivatives, Fixed Income as well as Reference Services areas - Chief Administration Officer for KVG BO Insourcing department - coordination of all non-operational processes/events for 150+ department - including responsibility over Business Continuity, Risk & Hiring

Krakow Metropolitan Area

- Supervising work of KVG BO Insourcing Team in Krakow - daily Fund Accounting Operations - Team of 15 employees- Responsibility for coordination of Business Process Migration from Germany to Poland Office for new State Street clients

Kraków Area, Poland

- Supervising the team of 9 employees- Coordination of daily teamwork, work distribution between team members and managing coverage in case of staff absence- Monitoring quality of reports submitted by team members- Reporting daily status and providing monthly KPIs and statistics to Oversight team based in London- Coordination of ETD Derivatives business takeover from UK based Donor Site to Krakow Site- Managing staff development, coordination of training activities, setting up goals and providing regular feedback- Regular verification of procedures, introducing necessary updates agreed with internal and external parties- Organizing regular, structured meetings with team members, keeping good atmosphere and relations within the team

Kraków Area, Poland

- Supervising the team of 8 employees- Coordination of daily teamwork, work distribution between team members and managing coverage in case of staff absence- Monitoring quality of reports submitted by team members- Reporting daily status and providing monthly KPIs and statistics to fund groups management based in Munich and Frankfurt- Managing staff development, coordination of training activities, setting up goals and providing regular feedback- Regular verification of procedures, introducing necessary updates agreed with internal and external parties- Organizing regular, structured meetings with team members, keeping good atmosphere and relations within the team

Kraków Area, Poland

- Ensuring all reports’ positions are priced correctly- Timely preparation of accurate valuations and various other client specification reports- Accurate and timely production of the Net Asset Value per unit that is used for Investor deals and external publication- Coordinating with other departments on miscellaneous fund queries and reconciliations

Warsaw Area, Poland

- Supporting the work of assurance teams, - Controlling financial statements,- Cooperation with clients in order to gather all necessary data- Documentation of performed work in databases

Cardiff, United Kingdom

- Coping with clients, - Preparing products for clients, - Maintaining restaurant in good condition, - Training new staff with basic waiter’s skills

Masters, Foreign Trade

Bachelor Of Arts, Human Resource Management