Robert Serra Email and Phone Number
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CERTIFICATIONS:• Epic ADT/Prelude version 2014 Certified, CEE 2019• Epic RTE Version 2014 Certified, CEE 2019• CompTIA A+ certified. • CompTIA Network+ certified.Epic Experience• RTE Implementation Epic 2017 – Extensive build with a 93 Payor go live utilizing Relay Health including alerts, chaining, copay filing, plan mapping, deductible, out of pocket, coinsurance for 3 services. • RTE Implementation Epic 2015 – Extensive build with a 46 Payor go live utilizing Passport Health leveraging their normalization and bad plan code detection. • Notice of admission build for Aetna and UHC with Relay Healthcare • Address Verification and propensity to pay with Search America• Benefit collection build- filed RTE responses• MSPQ build and testing• ADT/Prelude Reporting Lead – Reporting Workbench and Custom Radar Dashboards• ADT/Prelude Security Lead – E2R, E2U, EMP, ECL modifications• IVR Setup and testing• ADT/Prelude Bed Planning Lead builder – 6 hospital centralized Patient Access Center• ADT/Prelude TDR & Print Class Mapping lead – Participated in testing of over 3500 devices• Worked Extensively with Smart Texts, Census build, registration peripherals including scanners, E-Signature pads, Cameras, MSPQ, Transport, Transport Mobile, Confirmation records, Benefit collection
Nordic Consulting Partners, Inc.
View- Website:
- nordicglobal.com
- Employees:
- 2326
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Senior Consultant | Healthcare | Epic Ehr | Grand Central And Prelude And RteNordic Consulting Partners, Inc.Coopersburg, Pa, Us
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Senior Consultant | Healthcare | Epic Ehr | Grand Central / Prelude / RteNordic Consulting Partners, Inc. Feb 2020 - PresentMadison, Wi, Us
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Sr. Grand Central / Prelude / Rte AnalystVirtelligence Nov 2018 - Feb 2020Minneapolis, Minnesota, UsBuild analyst for epic implementation for three recently acquired hospitals At Lehigh Valley Health Network. -
Sr. Grand Central / Prelude / Rte AnalystHci Group, Inc @ Ucsf Jun 2018 - Nov 2018Completed an audit of their RTE plan mapping. Made recommendations on how to plan map their complex payor/plan build. Worked on auto term, auto coverage creation, and RTE Chaining.
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Sr. Application System Analyst - Grand Central / Prelude / Rte - ConsultantSpectrum Health Feb 2018 - Jun 2018Grand Rapids, Mi, UsTicket resolution between go lives, go live support. General problem investigation and support. -
Application Coordinator, Grand Central (Adt) Prelude/ Rte - ConsultantVanderbilt University Medical Center Aug 2016 - Feb 2018Nashville, Tennessee, UsConsulted on build, testing, cutover, go live and post go live problem resolution for many modules in ADT. Also completed very large scale RTE implementation. -
Prelude\Adt\Rte Analyst & BuilderSt. Luke'S University Health Network Mar 2014 - Jul 2016Bethlehem, Pa, UsEpic Prelude\ADT\RTE builder -
Application AnalystSt. Luke'S University Health Network Aug 2013 - Mar 2014Bethlehem, Pa, UsSupported McKesson Performance Visibility, Redoc, 3M, SCI, Star.
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Field Support TechnicianSt. Luke'S University Health Network Jul 2011 - Aug 2013Bethlehem, Pa, UsPC break/fix, lan support, end user support, new software & hardware implementation, printer maintenance.
Robert Serra Skills
Robert Serra Education Details
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Arizona State UniversityJustice Studies
Frequently Asked Questions about Robert Serra
What company does Robert Serra work for?
Robert Serra works for Nordic Consulting Partners, Inc.
What is Robert Serra's role at the current company?
Robert Serra's current role is Senior Consultant | Healthcare | Epic EHR | Grand Central and Prelude and RTE.
What is Robert Serra's email address?
Robert Serra's email address is ro****@****uhn.org
What is Robert Serra's direct phone number?
Robert Serra's direct phone number is +161095*****
What schools did Robert Serra attend?
Robert Serra attended Arizona State University.
What skills is Robert Serra known for?
Robert Serra has skills like Epic Systems, Troubleshooting, Servers, System Administration, Active Directory, Healthcare Information Technology, Windows Server, Windows 7, Technical Support, Software Documentation, Electronic Medical Record, Operating Systems.
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