Robert Serrano Email & Phone Number

Ontario, California , Us

Ontario, California , Us

Ontario, Ca, Us

Ontario, California , Us

Manage Branch Operations from Coast to Coast. Ensure coverage at all locations including onsite and branch locations. Facilitate client relationships by creating real time solutions to their personnel needs. Instrumental in opening new office locations outside of CA. Implement KPI tracking for all locations to better manage the recruiting process. Work hand in hand with all departments to create SOP's to better service clients and associates.

Deerfield, Illinois, Us

Manage operations within high volume branch, including onsite locations. Ensure we stay compliant in regards to hiring practices, safety, and payroll. Manage a team of recruiters, onsites, and administrative assistants to ensure we are fulfilling client needs. Continuously coach staff so we can provide superior customer service to clients as well as applicants while working productively. Continue to build relationships with clients so that I can share the value MVP Staffing brings to any organization.

Ontario, California , Us

Manage a team of Onsite Managers /locations throughout Southern California. Implement policies and procedures so that the onsite programs run efficiently. Ensure there is appropriate coverage at onsite locations throughout Southern California. Develop a plan of execution based on client expectations. Coach, train, and develop Onsite staff to better provide superior customer service to both clients and associates. Educate clients on labor market challenges and areas of improvement with regard to associates. Build relationship with clients to better understand their personnel needs. Work with branches to develop recruiting strategies to ensure constant applicant flow to fulfill client needs.

Vancouver, Wa, Us

Work with Onsite Managers and local branch to ensure there is appropriate coverage at all times. Coach and counsel internal staff to ensure they are working proficiently and productively within BBSI policies and procedures. Build relationships with clients to better understand their needs to help grow and build the business. Assist in any invoicing concerns for all sites. Search for different avenues of recruiting to better meet clients personnel needs. Ensure onsite team is continuously providing excellent customer service as well as addressing client needs in a timely manner.

Irvine, Ca, Us

Managed an area of "managed staffing" business within the Inland Empire. Ensure that the temporary workforce was working safely (within OSHA/CALOSHA regulations) and productively at all locations. Additionally address/investigate any and all HR related issues or concerns regarding the temporary workforce onsite. Ensure there was coverage at all locations to address any client concerns. Process payroll, directly manage (coach/counsel) team onsite to ensure superior customer service. Coach and counsel temporary workforce when needed to ensure they were keeping within the client expectations. Educate client on safety awareness in all facilities to promote a safer working environment. Train and certify PIT operators onsite.

Los Angeles, Ca, Us

Manage a district of attended donation centers. Ensured that all locations had appropriate coverage and were providing great customer service. Managed book store locations, ordered supplies, created coverage schedules for all locations. Coordinated with transportation department daily for pick ups of donations. Coached and counseled employees as needed. Contributed heavily in the successful implementation of the Donation Fundraiser Program.

Atlanta, Ga, Us

Atlanta, Ga, Us

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