Managed and monitored day-to-day project operations and supported software development projects through the planning, analysis, design, and implementation stages. Managed the recruitment process for outsourcing foreign professionals – evaluated credentials, interviewed, selected and hired team members. Key Accomplishments:o Negotiated 60% reduction in overseas operational cost and improved company’s ROI o Documented business requirements and RFPs through detailed analysis and implementation o Identified resources needed and assigned tasks and responsibilities to the appropriate team members; monitored progress and oversaw programs

Responsible for improving the overall quality and process of the services provided. Accomplished this by first reorganizing the overall operations and redesigning the business process flow; this resulted in smoother operational flow and an improved revenue stream. Developed innovative, new sales strategies, packages, and channels for effective closing and executions, and proposed solutions that improved best practices, reduced sales cycle, and enhanced post-sale

Supported the transformation and implementation of new technology for data management system at the Ministry, and also developed and implemented a data conversion program. Conducted research and enhanced the testing processes and methods, and identified and interpreted patterns in complex data sets from which I developed a results planning program.

Effectively planned, managed, and led highly successful business technology project; analyzed business issues and applied relevant techniques to improve results, developed “to-be” redesigns, and constructed an effective implementation plan.