Robert Sharp Email & Phone Number

Lincoln, England, United Kingdom

As a Project Network Engineer I am responsible for the design, configuration and implementation of network related solutions in our business. Involvement in wired and wireless solutions, security, firewalls and the interconnectivity of WAN & LAN devices.

Lincoln, England, United Kingdom

Various Project related assignments for Rank LeisureCisco Meraki implementation & ConfigurationFault Finding & Troubleshooting

Nottingham, England, United Kingdom

Cisco Switching and RoutingCisco CME management and administrationCisco Prime InfrastructureCisco Wireless Technologies (Wireless Controllers, Access Points, Prime Infrastructure) Wireless Surveys and TroubleshootingWired Network Troubleshooting & ManagementCisco ASA Firewall ManagementJuniper Firewall ManagementMDM (Mobile Device Management)MobileIron.

Nottingham, England, United Kingdom

Management and running of the 2nd Line Service Delivery Team Dealing with Call Escalations, Problem Management and Incident Management Development and implementation of new technologies Project Support Altiris Deployment and Management Apple Mobile Device Management implementation and administration (MobileIron)Creation and management of desktop and laptop.

Nottingham, England, United Kingdom

2nd Line Support fault finding and fixing, both on site and via phone Active Directory 2003 Administration and Management, Account creation and permission management Windows 2000, XP and Windows 7 Support Exchange 2007 Support and Administration Citrix Support and Administration Symantec Endpoint Encryption Support and Administration Machine Build and.

Lincoln, England, United Kingdom

Helpdesk Support to Lincolnshire County Council and Schools Active Directory Administration and Management Windows Server 2008 R2 Support Citrix Support Symantec Endpoint Encryption Support and Administration

Lincoln, England, United Kingdom

2nd / 3rd Line Support for Schools Windows Server 2008 R2 Implementation and configuration Active Directory 2008 Administration and configuration Hyper-V Implementation and management Print Server setup and Management Exchange 2007 user support and administration

Spalding, England, United Kingdom

General user support in a Windows Active Directory 2003 domain Installation and configuration of XenServer 5.5 Configuration and Migration of Virtual Machines from VMware to XenServer Sysprep image creation. Creation of new Virtual Machine Images Print Server design and configuration Squid Proxy Server configuration and design setup on Debian Linux.

Oversee and install the setup of IT Infrastructure for a pre-fabricated site housing 190 users. Installation of Servers, UPS and Switches followed by planning and patching to connect end-users. Ghost image building of Dell Laptop’s and Desktops. Print Server configuration and deployment. Hardware / Software installation. Order and Purchase of all IT.

Lincoln, England, United Kingdom

Respond to incidents registered on the call system and provide solutions to a large amount of IT related enquiries at the first point of contact. Undertaking automated first line fix reparative action when possible utilising SMS or any available toolset Occasional Asset change management for new hardware and PC changes. Investigate solutions to IT problems.

Lincoln, England, United Kingdom

Assistance with the change of back office systems from Novell Network to Microsoft Active Directory Network. Active Directory and Exchange Management. Migration of desktop client from GroupWise to MS Outlook. Software troubleshooting and fault finding. Print Server installation and configuration. Floor walking, user training and tuition.