Customer facing role engaged with partners implementing Astera Labs solutions.

A customer-facing technical sales support and Field Applications Engineering role in Enterprise Sales Organization. Responsible for pre-sales and post-sales engineering support to server customers and ODM's and OEM's. Responsibilities include pre-sales technical support, product sampling and evaluation support, issue resolution, and new opportunity capture.Responsibilities Include:• Work closely with Sales to provide pre-sales technical support or PoC demo’s• Understand customer h/w and s/w requirements, configurations, applications and architect solutions accordingly• Be an evangelist to customers for new company technologies/products, leading the charge for customer wins and adoption• Prepare and configure reference platforms for customer evaluation, and support successful customer testing/benchmarking with the platform• Serve as the primary pre-sales technical contact for customer business and technical decision makers, fostering relationships and driving issues to closure• Be a strong advocate for the customer internally• Maintain awareness of, and provide status reports on, customer status and key issuesDrive for highest levels of customer engagement and satisfaction

Professional Services Organization as a Solutions Architect.

Sales EngineeringCustomer Support EngineeringApplications EngineerCustomer facing roles.

Over 12 years at AMD with roles that included the following:Hybrid Systems Test Section ManagerCSS Hardware Support Engineering Manager – Taipei TaiwanMatrix Team ManagerSustaining Engineering Group ManagerCPG Opteron AEe86 Embedded Support Engineerx86 Tech Marketing Group29K Applications Support Engineer