Robert Shaw Clpm℠ Email & Phone Number

Rochester, GB

London, England, United Kingdom

London, England, United Kingdom

• Owns the localisation vision and strategy for OpenTable, leads the team and is responsible for ensuring high quality, cost-effective and efficient product localisation, continuously improving processes and implementing.
• Evangelist for the importance of localisation across the business – interacting with senior leadership and supporting multiple internal teams, from software engineers and product managers to copywriters and UX.
• Building solid and productive relationships with cross-functional teams, stakeholders and translation providers in order to launch successful localised products; proactively addressing any issues that affect.
• Responsible for centralising localisation efforts; partnering with vendors to ensure that the right resources are in place and all deliveries are completed at the expected standards – with decreased cost and.

London, United Kingdom

• Defining and improving the localisation function as OpenTable expands its presence internationally
• Creating a centralised, managed translation process, capable of keeping pace with the Agile-powered speed of development
• Placing localisation at the heart of product development; always looking for opportunities to enhance content production/translation workflowsKey Achievements:
• Formalising translation workflows and driving the full adoption of a translation management system
• Rolling out OpenTable’s products in new languages and markets – launching new domains and localised version of apps
• Establishing a localisation team and building its internal profile as an internationalisation knowledge centre

London, United Kingdom

• Designing, executing and constantly improving the localisation and internationalisation processes as OpenTable expands its presence in existing languages – English, German, Japanese, French (CA) and Spanish (MX), Dutch.
• Ensuring that all content on international sites and mobile apps engages with and encourages users from all over the world to discover and choose to book their restaurant visits with OpenTable
• Vendor management of translation resources – including managing budgets, requesting legal approvals and raising purchase orders – looking for opportunities to make efficiencies and save the company moneyKey Achievements:
• Implemented improved translation processes that includes internal review by native-speaking colleagues
• Managed translation to support the launch of the OpenTable Android app in French (CA) and Spanish (MX)
• Managed translation to support the launch of the OpenTable service (websites and apps) in Dutch and Spanish (ES)

London, United Kingdom

• Responsible for the day to day management of content ingestion: managing the process end-to-end, ensuring eBook content went live in a timely manner and any customer issues are promptly resolved. Technical account.
• Performed regular audits of eBook content ingested from publishers/suppliers and worked closely with them to ensure quality standards were constantly improved and the catalogue continued to grow
• Advanced user of ONIX for Books product information messages – the international standard for book metadata. Attended EDItEUR ‘Bibliographic Metadata & ONIX’ training course. Domain expert at blinkbox and regularly.
• Product owner and key stakeholder for the ingestion workflow. Gathered requirements for and managed the development and deployment of a new internal content management system – including oversight of the ongoing.
• Oversaw a trebling in the size of eBook catalogue to 350,000 books
• Managed the transition to an entirely new content management system

Gatwick, West Sussex

• Responsible for maintaining and developing entire Mio website and eShop content for the Western European language variants; ensuring consistency of content across UK and Ireland, France, Germany, Italy, Netherlands.
• Preparing new content for product launches, including the implementation of new Flash assets and SEO enhancements; using analytics to generate reports which drive future developments
• Liaising with external agencies to analyse and improve on-page search engine optimisation of each website
• Ensuring all products and stock are updated as required e.g. quarterly map updates, map rental, travel guides, PDF manuals and confirming all relevant identification numbers are correct
• Completed the migration of all European websites to RedDot (now Open Text) Content Management System platform and launched new language variants for Sweden, Finland, Belgium and SwitzerlandKey Achievements:
• Completed seamless migration of multi-language European websites to new CMS platform with no service interruption

Wrote band biography, occasional updates to website and e-shop

Whitstable, Kent

• This was a new position within the station which required a high degree of personal input to help define and shape the full parameters of the role to create maximum commercial impact
• Responsible for development and maintenance of the Invicta FM website – creating new content in all formats; written, audio, video, etc.
• Worked alongside station DJ’s to create and deliver popular podcasts and worked with producers nationally to improve page views and unique users for websites across the entire network. At one stage these podcasts were.
• Created commercial content to support and drive promotions and campaigns in a dynamic sales environmentKey Achievements:
• Exceeded site interactive sales targets by 300% and increased unique users and page impressions by over 100% year on year
• Repeatedly increased site hits and visitors quarter on quarter and significantly increased sales of adverts and advertorials on the site

London, United Kingdom

• Provided infrastructure, design, and maintenance of the official website of The Darkness; wrote all code, wrote/edited all content and created/manipulated all images
• Managed direct email marketing to a database of 100,000 fans which was built entirely through website subscriptions
• Worked closely with Atlantic, the band’s record label, on various digital related projects including mobile commerce opportunities including the creation of Flash assets, and Firebrand, the band’s merchandisers on the.
• Had additional responsibility for the official websites of Justin Hawkins solo projects and provided full ICT infrastructure support for members of the band and management team – PC, Mac, BlackBerry, etc.Key.
• Created a very successful community for the band through a website forum, offering a venue for discussion and debate

Camberley, Surrey

• Obtaining and preparing content for publication on the Sun UK website and intranetKey Achievements:
• Role was initially a work placement as part of degree course which subsequently became a permanent position as a result of the quality of work delivered during the placement period

Business Computing Systems Bsc (Hons), Computing

Activities and Societies: Film SocietyBusiness Computing Systems BSc (Hons)

Education record