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Robert Shen Email & Phone Number
Information and Communications Technology Service Desk Analyst
at
Wilfrid Laurier University
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Information and Communications Technology Service Desk Analyst
Location
Oakville, Ontario, Canada
Who is Robert Shen? Overview
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Quick answer
Robert Shen is listed as Information and Communications Technology Service Desk Analyst at Wilfrid Laurier University, based in Oakville, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Robert Shen.
Robert Shen previously worked as Information & Communications Technology Service Desk Analyst at Wilfrid Laurier University and Quality Engineer at Rbc. Robert Shen holds Bachelor Of Business Administration - Bba from Lazaridis School Of Business & Economics At Wilfrid Laurier University.
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Wilfrid Laurier University
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Profile bio
About Robert Shen
Hello! I want to take the time to thank you for viewing my profile. I am a BBA and Computer Science Double Degree at Wilfrid Laurier University. I am passionate in entrepreneurship as well as for the CAF. The skills that I have learned during my time as a cadet and a serving member of the Canadian Forces have proven to be invaluable to my growth as a person. It has taught me to be mindful of the small things, leadership skills, and the ability to operate while under intense physical and mental stress. I am forever grateful for all those experiences and the people that have helped me along the way to make me who I am now.
Current workplace
Robert Shen's current company
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6 roles
Robert Shen work experience
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Information & Communications Technology Service Desk Analyst
Current
Jan 2024 - Present
Quality Engineer
Over the course of my 4 months at RBC, I was able to participate in a fast paced environment, working to develop comprehensive test cases to verify the efficacy of RBC's internal applications. I'm proud to say my work had a direct and tangible impact to my scrum team, improving the efficiency and effectiveness of our projects. I'd like to thank my co-workers for treating me like one of their own and providing a great experience to challenge and develop myself!
Sep 2023 - Dec 2023
Coding Instructor - Prism Resources
I was a coding instructor responsible for planning and executing coding courses for Laurier PRISM resources, a student led body that aims to equip more students with the skills necessary for employment. I ran weekly courses that focused on teaching the basics of Python, SQL, and VBA to non-technical students.
May 2023 - Aug 2023
Technical System Analyst
Had an amazing opportunity to work at RBC as a Technical Systems Analyst for the T&O group. I was able to be challenged and work on projects that had a direct impact to the user experience of customers and functionality of RBC's applications. I was able to participate in a professional Agile development cycle to identify and remedy issues as well as work tickets.
Jan 2023 - Apr 2023
Fusilier
Served as a member of the Canadian Army at the Royal Highland Fusiliers of Canada. Through my experiences on my Basic Military Qualification and DP1 courses as well as weekly training, I have learned to work under stress, pay attention to detail, and work seamlessly in a team setting.
Jan 2021 - Jan 2023
3 education records
Robert Shen education
Bachelor Of Business Administration - Bba
Bachelor Of Science - Bs, Computer Science
Business Shsm
Oakville Trafalgar High School
FAQ
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What company does Robert Shen work for?
Robert Shen works for Wilfrid Laurier University.
What is Robert Shen's role at Wilfrid Laurier University?
Robert Shen is listed as Information and Communications Technology Service Desk Analyst at Wilfrid Laurier University.
Where is Robert Shen based?
Robert Shen is based in Oakville, Ontario, Canada while working with Wilfrid Laurier University.
What companies has Robert Shen worked for?
Robert Shen has worked for Wilfrid Laurier University, Rbc, Prism Resources - Wilfrid Laurier University, and Canadian Armed Forces.
How can I contact Robert Shen?
You can use AeroLeads to view verified contact signals for Robert Shen at Wilfrid Laurier University, including work email, phone, and LinkedIn data when available.
What schools did Robert Shen attend?
Robert Shen holds Bachelor Of Business Administration - Bba from Lazaridis School Of Business & Economics At Wilfrid Laurier University.
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