• Achieved the highest level of accreditation within the Trek university training programme which greatly improved my knowledge and understanding of the company and their products.• Primarily worked in the workshop servicing customer bikes which involved first identifying then solving problems.• Assembled and setup numerous bikes ordered for customers from the manufacturer.• Built custom bikes for customers including component selection, assembly, setup and going the extra mile with finishing touches.• Often needed to meet short deadlines for building or servicing bikes in order for their owners to attend events.• Role varied considerably including inventory management, placing orders with suppliers and Interacting with customers both in the shop and over the phone.• Personally redesigned the layout of the shop including the design and construction of bike display stands in preparation for arrival of 2017 bikes.