-Manage daily operations of Jaconellis' flagship store, ensuring smooth and efficient workflow.-Oversee stock management, including ordering, tracking inventory levels, and ensuring optimal stock availability.-Liaise with suppliers to maintain strong business relationships and ensure timely deliveries.-Handle cash transactions, including balancing tills, managing floats, and ensuring accuracy in financial reporting.-Deliver exceptional customer service in a fast-paced, high-pressure environment, resolving issues effectively and maintaining customer satisfaction.

-Oversaw stock management, including the safe handling and delivery of hazardous substances.-Supervised a small team, delegating daily tasks and ensuring efficient operation.-Served as opening and closing manager, responsible for securing the premises and daily operations.-Elected as Partnervoice representative, acting as a liaison between colleagues and upper management to address and escalate workplace concerns.

-Delivered high-quality, fast-paced service for clients in a dynamic event environment.-Performed bar work, including preparing and serving drinks efficiently.-Handled food service, ensuring timely and professional delivery to guests.-Provided general hosting duties, maintaining a welcoming atmosphere and addressing client needs