Robert Shipman Email & Phone Number

Coppell, Tx, Us

Irving, Texas, United States

Grapevine, Texas, United States

North America

Directly accountable for developing, executing, and managing dealer operational support programs for elite Select Pro automotive window tint and paint protection accounts in North America. Led and held dealers accountable for developing SWOT analysis, business plans, sales goals, and cash flow budgets. Prepared and provided consultation in P&L and balance sheet reviews to quickly identify +/- trends and determine the financial health of our customers' businesses. Delivered on-site training for dealers on demonstration tools, sales processes, merchandising, and POS collateral to achieve higher conversion and up-sell rates, increase brand awareness, and continually provide an excellent consumer experience. Channel engagement and consumer insights: Analyzed channel sales and dealer segmentation data to identify market trends, opportunities, risks, and solutions.Interviewed dealers & consumers, collected A/B testing and survey results for integrated marketing programs. Developed strategies and execution plans for future channel marketing and training initiatives.Delivered quantitative and qualitative information to dealers, vendors and Eastman leadership to accomplish revenue/profitability goals, enhance consumer experience/brand standards and provide value to our dealers. Created phone skills lab and value prop selling webinars.Presented business planning and phone skills sessions at our 2018, 2019, and 2020 national conferences. Achievements Included:Quickly established credibility and trust with elite dealers and key vendors.Strategic Peer Group program - Created, led and facilitated a monthly platform for growth-minded dealers with annual revenue ranging from $1m to $9m focusing on business plans and financial reviews to achieve annual goals.Identified and established KPI benchmarks for Strategic Peer Groups from P&L reviews and sales data. KPI’s enabled members to track and measure KPI’s to make informed decisions in their businesses.

Carrollton Texas Usa

Provided direct support to 59 centers in Texas, Louisiana, Arkansas, Alabama, Tennessee, Georgia and Puerto Rico.Developed sales and action plans for centers, which include strategic planning in areas of sales, lead generation, marketing, operations, and finance.Provided training and direct support to Franchise Partners with inside and outside sales programs, estimating/pricing, site surveys and vendor options.Created cash flow budgets and business plans.Completed profit & loss and balance sheet reviews to provide owners with a detailed analysis of cost of sales, payroll, breakeven, debt service and working capital.Completed center visits as determined by franchise agreement and departmental goals. Debriefed relevant FII management (including C-level) and staff after center visits to provide continuous team support.Verified new, conversion and co-brand centers were operating within FASTSIGNS regulations, implementing FASTSIGNS procedures and best practices.Coordinated support needs with Field Marketing Managers, Technical Support, and other FASTSIGNS staff to increase royalty revenue and franchisee sales/profitability.Trained new FASTSIGNS Business Consultants on opening and support procedures.

Edinburgh, United Kingdom

Contracted Marketing/Assistant

Two Locations In San Antonio Tx

-Responsible for facilitating large custom orders and managing San Antonio Spurs, Alamo Dome and SBC Center accounts.-Successfully negotiated pricing with key vendors and researched new products / materials to maximize profitability and product range for center.-Managed center working capital, including AR, AP, payroll, and inventory.-Developed in-center direct marketing, and managed database accuracy & efficiency.-Managed POS pricing, ordered materials, scheduled workflow and completed design & layout.-Promoted teamwork and cultivated quality relationships with vendors and clients.-Facilitated daily production and weekly sales meetings to ensure goals were being met and to build a culture of accountability.-Resolved customer disputes with center employees, while protecting both customer and employee relationships.-Managed 2nd downtown satellite location.

Irving, Texas

Developed new sales while expanding existing accounts through excellent service.Achieved monthly average sales of $25K. In March and April 1999 had back to back $40K months Consulted customers regarding all aspects of the sale, design layout, production, delivery and payment.

Edinburgh, United Kingdom

Responsible for servicing and building sales of 220 Edinburgh Evening News retail accounts.Negotiated store contracts and set up direct debit accounts for retail shop owners.Effectively developed sales of Evening News to achieve budgeted volume and profit targets.Successfully managed inventory levels to balance waste management vs. availability. Consulted with management for new outlets and closures of underperforming outlets.Researched demographics, performed market analysis of retail outlets, in order to structure and launch new publications.

Bachelor Of Arts (B.A.), Communcation Studies And Minor In English

Business/Commerce, General

Education record