Robert Simovic is a Information Technology Service Center at Northwestern Medicine. They is proficient in German. Colleagues describe them as "I have worked with Robert at Lake Forest College as Resident Assistant, and I can say that he is one of the most hardworking people I know. Always taking his job seriously, always deal with others in a proper manner, calm, composed and very much people skilled. He is the employee you can hang out after work with, not just someone to greet at the office and never make a connection. Very adaptable, skilled in data analysis and research. I would recommend Robert to any employer. "
-
Information Technology Analyst AssociateNorthwestern Medicine Mar 2020 - Jun 2022Chicago, Illinois, United States-Provide technical support to employees and affiliates of Northwestern Medicine hospitals-Troubleshoot, diagnosed and resolved variety of technical and HR issues-Provide hardware and software support for PC, Mac and mobile applications/programs-Collaborated and assisted other Information Services teams in resolving high priority issues-Assisted with fulfillment of Service Requests -
Chat And Web LeadBlue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Jan 2020 - Mar 2020-Oversaw, lead and assisted the team of help desk analysts as they assisted Blue Cross Blue Shield (BCBS) employees within the chat and web interface of ServiceNow managing software-Provided technical support to BCBS employees - Trained chat analysts and provided feedback and recommendations on their performance- Assisted with registration and technical issues that arose with BCBS member, provider, and employer portals -
Help Desk AnalystBlue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas Jun 2019 - Jan 2020Greater Chicago Area-Provided technical support to Health Care Service Corporation (HCSC) employees across five states -Troubleshoot, diagnosed and resolved variety of incidents that arose to multitude of users-Acted as a chat lead by assigning and helping technicians with the chat interface in assisting HCSC employees -Trained and mentored junior employees in fulfilling the requirements and work procedures set by the management -Assessed and assisted in resolving high priority incidents and followed procedure of escalating the issue to specialized IT teams
Frequently Asked Questions about Robert Simovic
What is Robert Simovic's role at the current company?
Robert Simovic's current role is Information Technology Service Center at Northwestern Medicine.
Not the Robert Simovic you were looking for?
-
-
Rob Simovic
Australia
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial