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Robert Simovic is listed as Information Technology Service Center at Northwestern Medicine based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Robert Simovic.
Robert Simovic previously worked as Information Technology Analyst Associate at Northwestern Medicine and Chat and Web Lead at Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas.
Robert Simovic is a Information Technology Service Center at Northwestern Medicine. They is proficient in German. Colleagues describe them as "I have worked with Robert at Lake Forest College as Resident Assistant, and I can say that he is one of the most hardworking people I know. Always taking his job seriously, always deal with others in a proper manner, calm, composed and very much people skilled. He is the employee you can hang out after work with, not just someone to greet at the office and never make a connection. Very adaptable, skilled in data analysis and research. I would recommend Robert to any employer. "
A career timeline built from the work history available for this profile.
Chicago, Illinois, United States
-Provide technical support to employees and affiliates of Northwestern Medicine hospitals-Troubleshoot, diagnosed and resolved variety of technical and HR issues-Provide hardware and software support for PC, Mac and mobile applications/programs-Collaborated and assisted other Information Services teams in resolving high priority issues-Assisted with fulfillment of Service Requests
-Oversaw, lead and assisted the team of help desk analysts as they assisted Blue Cross Blue Shield (BCBS) employees within the chat and web interface of ServiceNow managing software-Provided technical support to BCBS employees - Trained chat analysts and provided feedback and recommendations on their performance- Assisted with registration and technical issues that arose with BCBS member, provider, and employer portals
Greater Chicago Area
-Provided technical support to Health Care Service Corporation (HCSC) employees across five states -Troubleshoot, diagnosed and resolved variety of incidents that arose to multitude of users-Acted as a chat lead by assigning and helping technicians with the chat interface in assisting HCSC employees -Trained and mentored junior employees in fulfilling the requirements and work procedures set by the management -Assessed and assisted in resolving high priority incidents and followed procedure of escalating the issue to specialized IT teams
Quick answers generated from the profile data available on this page.
Robert Simovic is listed as Information Technology Service Center at Northwestern Medicine.
Robert Simovic is based in Chicago, Illinois, United States.
Robert Simovic has worked for Northwestern Medicine and Blue Cross And Blue Shield Of Illinois, Montana, New Mexico, Oklahoma & Texas.
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