Robert Simpson Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

• Creation and control of all compliance and risk management processes to the Workers Compensation division.• Provide relevant and constructive feedback to management regarding risk management processes to comply with WorkSafe Victoria.• Conduct internal auditing to maintain compliance with Worksafe Victoria and Allianz guidelines.

• Managing relationships between a portfolio of brokers and Vero. (Currently servicing 20 brokers & Approx. $30m GWP)• Develop and implement strategic and business plans to enable both Suncorp/Vero and the broker to achieve set GWP budgets.• Provide an escalation point for broker queries in regard to service, underwriting, claims and product.• Provide training to brokers on Vero products and systems.• Provide relevant and constructive feedback to management and dependant product… Show more • Managing relationships between a portfolio of brokers and Vero. (Currently servicing 20 brokers & Approx. $30m GWP)• Develop and implement strategic and business plans to enable both Suncorp/Vero and the broker to achieve set GWP budgets.• Provide an escalation point for broker queries in regard to service, underwriting, claims and product.• Provide training to brokers on Vero products and systems.• Provide relevant and constructive feedback to management and dependant product lines on market intelligence.• Understand our clients businesses and actively seek out new business opportunities through detailed business plans. Show less

Melbourne, Australia

• Managing the team responsible for the maintenance of the brokers payments and accounts.• Managing the performance and development of 12 direct reports, including 1 team leader.• Responsible for recruitment and development of both consultants and team leaders.

Melbourne, Australia

• Managing the performance and development of 30 direct reports, including 2 team leaders.• Responsible for managing the Service and Support of the GIO Insurance Rep Network:-• Handling all incoming phone calls from the Rep network with agreed service levels, including implementation of call centre protocols.• Processing of all Commercial Insurance written by the GIO Insurance Reps and keeping turnaround times within agreed time frames.• Servicing and maintaining the credit… Show more • Managing the performance and development of 30 direct reports, including 2 team leaders.• Responsible for managing the Service and Support of the GIO Insurance Rep Network:-• Handling all incoming phone calls from the Rep network with agreed service levels, including implementation of call centre protocols.• Processing of all Commercial Insurance written by the GIO Insurance Reps and keeping turnaround times within agreed time frames.• Servicing and maintaining the credit functions within GIO Commercial Insurance. Show less

Graduate Diploma Of Legal Practice, Legal Practice

Bachelor'S Degree, Law

Bachelor'S Degree, Commerce

Education record