Robert Simpson Email & Phone Number

West St Paul, Minnesota, United States

Brooklyn Center, Minnesota, United States

Richfield, Mn

Process customer purchases, first tier problem resolution, address phone and face-to-face inquiries regarding merchandise, donations, and the mission of ARC Greater Twin Cities, re-stock merchandise, balance sales associate staff based on customer volumes, coordinate incoming donation processing with donor room staff.

Managing small enhancement projects, requirements gathering and documentation on larger projects, writing test conditions and criteria, test coordination, user acceptance testing, procedure writing, process modeling, database analysis, data mapping, issue resolution

Process improvement analysis, solution development, and implementation management, business continuation planning. procedure development, conversion planning, coordination of physical security, systems access and facilities management for three call centers and operations area

Bachelor Of Applied Science, Computer Forensics

Bachelor Of Business Administration, Marketing

Activities and Societies: Sigma Chi Fraternity