Robert Small is a Senior Global IT Service Delivery Manager, North America Front and Back Office at Xerox. He possess expertise in requirements analysis, oracle, business analysis, software project management, project management and 16 more skills. Colleagues describe him as "In my opinion, Robert is an excellent manager, a great personality, and a dedicated employee. In my experience as a coworker, Robert always had control over his organization, was well versed in the detail and able to articulate any aspect for which he had accountability. He is a very friendly and collaborative guy, willing to partner to achieve the best overall outcome for his employer. " and "Robert worked for me twice as one of my key leaders to help manage enterprise application support for a $10B company. 1st time as a result of a strategic organization effort, 2nd time I recruited him back for his management and leadership abilities. He is an accomplished leader in many fronts, having managed sizeable IT budgets, 150+ headcount (direct, contract and outsourced services) and multi-million dollar outsourced service agreements. He is very experienced and capable of… Show more"