Robert Smith Email & Phone Number

✔Designed, developed, and managed the implementation of solutions for infrastructure technologies enterprise-wide, while significantly reducing labor for support services by implementing automation✔Researched, identified, and recommended industry best practices for solving business and technology problems✔Optimized a Job scheduling automation process that would initially take 45 days using self-service ticketing to decreasing the SLA which currently completes in less than 2 weeks ✔Identified opportunities to make significant changes in the processes to eliminate outages, reduce waste, improve efficiencies, and improve communication across the organization, including an automated server build process that reduced the time to bring platform services online and optimized platform onboarding ✔Technically led the architecture development and standards setting process for Global Business Hosting infrastructure environments, which automated conference calls and manual processes to improve efficiency across multiple business processed✔Identified, Designed, and lead a project solution that utilizes exiting asset infrastructure to save the Enterprise $ 2M in support, administrative, license, and capital expenditure cost per year without incurring any additional cost for migration and implementation✔Provided oversight for design, documentation, implementation, monitoring, and support for TCP/IP local and wide-area networks, using Cisco and other industry standard equipment and practices

✔Utilizing critical thinking, managed the creation of the key Architecture Principles used to determine the validation and use of new or existing technologies✔Authored multiple position papers defining future methodologies and technologies for utilization within the SJM enterprise✔Architected, engineered, and managed multiple solutions that led to the implementation process for global projects, such as Enterprise PKI, VMWare consolidation, Hyper-V consolidation, enLabel, Learn Wise, Disaster Avoidance, Microny, EPIQ, FedEx History Manager and an ADFS/Federation Farm upgrades that utilize SAML technology

✔Architected, developed and implemented an enterprise federation farm used to perform SAML requests to both external and internal SJM partners and resources✔Partnered with key technology leaders within the enterprise on a departmental nature to redesign and streamline the OU structure contained within the Active Directory service✔Planned and coordinated upgrade to streamline and utilize a new OU structure within the existing forest/domain configurations✔Optimized provisioning of end-user services, such as desktop imaging and technical support✔Simplified lifecycle management procedures of the domain controllers for both internal and external forests ✔Lead the design and implementation for the upgrade from Exchange 5.5 to Exchange 2010✔Secured and delegated operational roles within the Active Directory OU structure to identified operation staff and support groups

✔Architected, engineered, and implemented an enterprise time synchronization schema to all known OS platforms and applications located within the internal network✔Developed winning technology strategies by acting as a subject matter expertise to business leaders to drive business and integration capabilities, technical feasibility, and functional design✔Led an enterprise administration team that supported Active Directory and services that were associated or dependent upon the Active Directory Services✔Developed, engineered, and implemented an external DNS presence, as well as processes to transfer external DNS domains into a single DNS domain provider to minimize management and administration costs✔Designed, created, and implemented a forest PKI infrastructure with development, staging and production forests for the Merlin.net application suite

✔Generated cost savings in excess of $100,000 up to $750,000 by managing the existing security appliances and infrastructure such as Honey Pots, IDS, Firewalls, Router & Switch logs, and server system logs through the use of an MSSP✔Provided training to three direct reports in order to enhance awareness of vulnerabilities and other security related issues✔Generated new ideas by proactively identifying new opportunities from multiple sources or methods to improve processes beyond conventional approaches✔Developed and fostered relationships with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships✔Architected solutions to improve the existing infrastructure’s security and management by utilizing current resources allocations to decrease the cost of implementation, deployment, and management to mitigate identified weaknesses

Thousand Oaks, Ca.

Santa Monica, Ca

Sr. Consultant

Agile Fundamentals

Microsoft Azure

Microsoft Mcsa 2012

Microsoft Mcse 2012 Server Infrastructure

Mcitp, Enterprise Messaging Administrator

Mcts, Exchange Server 2010

Mcitp, Enterprise Administrator

Mcitp, Server Administrator

Mcts, Server 2008 Applications Infrastructure, Configuration

Mcts, Server 2008 Network Infrastructure, Configuration

Mcts, Server 2008 Active Directory, Configuration

Mcts, Windows 7, Configuration

Mcse, Systems Engineering

Mct, Certified Trainer

Associate'S Degree, Computer Science

Studied computer science which include component(s) design and interaction along with software/programming design

Marine Biology, Electrical Engineering