Robert Som Email and Phone Number

• Acted as an Ambassador for ETQ Training/Document Control Modules, ensuring comprehensive training for all employees in ETQ• Spearheaded the transition from a paper based QMS system to an electronic format, playing a pivotal role in the successful launch of ETQ.• Assisted in quality supplier management and authored/validated process qualifications for ETQ.• Investigate customer complaints, issuing CAPA’s when deemed necessary.• Contributed to management reviews by providing training/ECO metrics.• Actively participated in various quality assurance initiatives and programs, contributing to the development and maintenance of quality systems and process improvements• Support audit preparation activities and participated in audit discussions

• Created document revision, distribution, obsolescence, and retention activities.• Maintained files on a paper-based document control system, an electronic and hardcopy.• Issue NCR’s and complete investigations.• Assistant Manager with CAPA’s.• Manage all calibrations and preventive maintenance activities.