• Develop comprehensive project plans, including scope, timeliness, and resource allocation. • Leading project teams, assigning tasks, setting deadlines, and monitoring progress to ensure timely completion of projects. • Communicate effectively with stakeholders, including clients, team members, and management, to keep them informed of project status and address any concerns. • Maintain detailed project documentation, including project plans, progress reports, and post-project evaluations. • Oversee the CID Help Desk, Science Logic tickets, Smoke testing relating to the systems (ALERTS, DRS, ACIS) monthly maintenance, and Regression testing relating to new functionalities and new releases.• Lead Smoke testing for the monthly maintenance outages, Regression testing for new Releases, and utilize ADO Tools to manage test plans. • Evaluate project performance and identify areas for improvement to enhance future project success.

• Collect and analyze data related to existing business processes within Industrial Base Resiliency (IBR).• Utilize various research methods to identify and document workflow, planning, documentation, templates, tools, platforms, communication, and personnel involved.• Conduct thorough analysis to gain a comprehensive understanding of the current state of business processes.• Identify opportunities for enhancing business processes through business process reengineering to meet the organization’s improvement objectives.• Conduct Root Cause Analysis and Gap Analysis to identify system deficiencies that require a business, technical or blended approach for resolution. • Evaluate and assess the effectiveness and efficiency of current processes against industry best practices.• Develop and present recommendations to address identified problem areas and achieve desired improvements.• Collaborate with stakeholders to ensure recommendations align with organizational goals and objectives.• Execute plans to implement recommended changes, ensuring effective adoption and adherence to new standards and business reengineering processes.• Monitor the implementation of enhanced processes and conduct regular assessments to ensure the stability and sustained improvements of the business operations.

• Documented internal business operations and educate customers, using MS Visio for process documentation and workflow mapping. • Standardized the format of business process maps and assisted the Government with updates as needed, including Standard Operating Procedure documents and business process reengineering maps. • Developed and maintained a library of baseline processes and standard operating procedures that define operations. • Organized all processes for inputting and cataloging. This knowledge base contributes to organizational standardization. • Ensured that business process metrics (such as cycle time, defect rate, etc.) are defined for all processes, documented all processes, and input them into the repository. • Worked with baseline standard operating procedures, workflows, and service level of agreements to improve efficiencies in operations, workforce capabilities, and support technologies. • Conducted detailed research and analysis, completed product development and compiled reports, summaries, and policy memorandums related to manpower studies, reviews, and restructurings. • Provided research and analytic support for identifying and characterizing alternative organizational and management arrangements applicable to entities. • Delivered an executive summary, briefing, or case study summarizing any recommendations for organizational and management solutions, upon the conclusion of all studies, research, or analysis projects. • Supported organizational maturity by helping to assess documentation needs and prioritize/ schedule the data collection/process mapping. • Assisted facilitation sessions and data calls with subject matter experts to gain input and ideas for proposing improvements to the leadership. • Documented all meeting minutes and shared those meeting minutes for verification and validation with the attendees.

• Contributed to the development of Business Capability Acquisition Cycle (BCAC) documentation such as Capability Requirements Document (CRD), Business Requirements Documents (BRD), Requirements Traceability Matrices (RTM), Capability Process Map (CPM), Business Process Modeling Notation (BPMN), IT Functional Requirements (ITFR) and Information Assets (IAs). • Worked with the Project team members and business stakeholders to understand pain points, create business process maps and business process reengineering maps. • Conducted market research for DoD client to understand best practices from government industry for capability delivery options that satisfy the business shortfalls.• Supported IT initiatives by attending required meetings and workshops, eliciting technical requirements, sharing survey results, collecting and consolidating data, and creating data visualization. • Developed PowerPoint presentation slides for nine workshops, briefing all stakeholders, including Senior Management, on data collection, compilation, and visualization. • Contributed to the final delivery of complete set of manpower system functional and technical requirements, and capability performance measures to the Program Manager/COR within 9 months of contract awarded.

• Developed and executed manual and automation test cases based on system requirements and user stories.• Performed functional testing to validate software features, user interfaces, and system workflows.• Identified, documented, and prioritized software testing status, defects, and issues using GitLab, Jenkins, and HP Application Lifecycle Management (ALM). • Worked closely with development teams to reproduce and troubleshoot reported defects, and verified defect resolutions.• Collaborated with cross-functional teams to clarify requirements, resolve test issues, and ensure test coverage. • Communicated test results, progress updates, and testing status with the team lead. • Documented test procedures, test results, and test artifacts for audit, compliance, and quality assurance purposes.

• Analyzed program data and generated reports on program performance. • Evaluated program effectiveness and suggested improvements.• Implemented changes in policies and procedures.• Managed resources to support program operations.• Coordinated collaboration among stakeholders.• Ensured compliance with regulations and quality assurance.• Engaged in continuous improvement initiatives.• Maintained accurate documentation and records for audit purposes. • Assisted the Government in updating documents, including Standard Operating Procedures and business process reengineering maps. • Performed User Acceptance Testing to ensure program functionality meets user needs.

• Analyzed program data and generated reports on program performance. • Evaluated program effectiveness and suggested improvements.• Implemented changes in policies and procedures.• Managed resources to support program operations.• Coordinated collaboration among stakeholders.• Ensured compliance with regulations and quality assurance.• Engaged in continuous improvement initiatives.• Maintained accurate documentation and records for audit purposes. • Assisted the Government in updating documents, including Standard Operating Procedures and business process reengineering maps. • Performed User Acceptance Testing to ensure program functionality meets user needs.