Information Security Officer Responsibilities:To Implement, monitor and maintain the information security management system (ISMS) for the organizationTo deliver training and maintain awareness for all staff of the ISMS.To draft, maintain and update whenever appropriate all policies in respect of the (ISMS)Maintain a legal compliance register to ensure the organization fulfills all contractual, statutory and regulatory requirementsManage and update the company risk register,… Show more Information Security Officer Responsibilities:To Implement, monitor and maintain the information security management system (ISMS) for the organizationTo deliver training and maintain awareness for all staff of the ISMS.To draft, maintain and update whenever appropriate all policies in respect of the (ISMS)Maintain a legal compliance register to ensure the organization fulfills all contractual, statutory and regulatory requirementsManage and update the company risk register, ensuring appropriate risk treatments and mitigation plans are maintained by designated risk owners.To manage incident management process, including investigation, root cause analysis and corrective actionsChair management review meetings, providing and responding to feedback to senior management team of all issues in relation to ISMS.Primary contact for internal and external auditors.To ensure feedback from performance initiates a cycle of continuous improvement. Show less

Providing professional advice and guidance in respect of legal and debt recovery issues.Building and maintaining strong business relationships with existing client’s contacts in order to understand their needs and ensure client satisfaction. Participating with marketing team in meetings and conference calls with potential clients providing detailed guidance on compliance policies and collection strategies, services and systems. Participating with senior management in client meetings… Show more Providing professional advice and guidance in respect of legal and debt recovery issues.Building and maintaining strong business relationships with existing client’s contacts in order to understand their needs and ensure client satisfaction. Participating with marketing team in meetings and conference calls with potential clients providing detailed guidance on compliance policies and collection strategies, services and systems. Participating with senior management in client meetings to develop and improve services contained with Service Level Agreements (SLA)To ensure collection targets and quality performance requirements are achieved in accordance with client SLA’s.Design policies and procedures to ensure organisation achieves and maintains full authorisation with the Financial Conduct Authority (FCA)To continually review & improve processes/procedures.Participate and prepare for staff Performance Development Reviews (PDR).To design and deliver training to all staff to ensure necessary competency and regulatory knowledge. Monitor team performance to ensure quality and compliance with all company policies including Treating Customers Fairly (TCF) and Customer Vulnerability policies.Develop, implement and embed systems to monitor quality performance. Develop new credit and collection processes to improve effectiveness. Map and maintain existing and new credit management processesDevelopment and maintain Complaint handling process. Providing final response in complex or escalated complaints. Show less

Collection of Overdue accounts from UK & Internationally.Liaisons with clients and collection agencies, local lawyers worldwide through written & spoken communications.Preparation and issuing of County Court Claim formsPreparation of witness statement for court hearingsAttend court to give evidence at hearingsPreparation and issuing statutory demands and winding up notices

Negotiations with Insolvency practitioners, accountants and solicitors on a regular basis.Preparation of account reports for clients.Collection of overdue accounts for established blue chip clients including Condé Nast, Bauer Consumer Publishing and News International Advertisements.Processing and providing detailed response to customer disputes, to ensure prompt resolution and payment.Maintaining client relationships, through continued excellent collections, prompt reporting… Show more Negotiations with Insolvency practitioners, accountants and solicitors on a regular basis.Preparation of account reports for clients.Collection of overdue accounts for established blue chip clients including Condé Nast, Bauer Consumer Publishing and News International Advertisements.Processing and providing detailed response to customer disputes, to ensure prompt resolution and payment.Maintaining client relationships, through continued excellent collections, prompt reporting and reliable recommendations. Show less

Controlling and managing credit limit for company clients.Monitoring client activity and dealing with any requests or enquiries.Producing stops lists.Filing bad debts reports.Identification of accounts for litigation.Contact with clients with view to maintain business but ensure credit limits and terms are maintained.