Robert Spaulding Email & Phone Number

Savannah, Georgia, US

Freight broker dispatcher on containerized and steel freight. Quote rates. Retain customers. Billing.

US

Brought out by SSA Marine

Freight broker

• Recruits, runs back ground checks and hires new drivers.
• Establishes, coordinates, and administers appropriate plan for the appropriate control of safe operations, focusing on both proactive and reactive risk management programs – along with the procedures to make the plan.
• Guides on-going safety decisions by establishing, monitoring, and enforcing safety policy, coordinating systems and procedures, and preparing safety data and special reports as required.
• Manages benchmarks against which to measure the safety performance of company operations across all business units, compares performance with plans and standards, and reports & interprets the results of operations to.
• Partners with corporate and operating group leadership in reviewing/analyzing safety & operational results, advising and participating in setting direction and future strategies.
• Monitors and confirms safety condition by conducting internal audits and managing communication and relationships with external auditors.

Sales Associate

• Handles Air, breakbulk, railcar and containerized shipments.
• Electronically transmits Import shipments to Customs and Border Protection (CBP).
• Annotates Commercial Invoices with the information set forth by CBP.
• Classifies merchandise based of the Harmonized Tariff Schedule of the US (HTSUS)
• Prepares and submits Government regulations forms, such as Lacey Act, FDA, Steel Licenses and FCC to CBP.
• Generates billing invoices.

• Traveled to various locations to pursue new customers and maintain the current customers.
• Processed customer’s orders for the Operations Department to pre-stage.
• Helped customers obtain various rates such as shipside, drayage, storage or trucking.
• Helped process shipping orders and generated Bill of Lading’s with the Shipping Department.
• Assisted the Accounting Department with billing issues dealing with inventory.

• Supervised four Account Managers
• Filled in to ensure workload was covered
• Assigned customers to Account Managers.
• Assisted Account Managers with difficult and new customers or situations.
• Participated in corporate staff meetings and other meetings or conference calls
• Provided inventory information to the Chatham County Board of Assessors and notified customers of upcoming tax appraisal period

• Performed daily tasks of a CSR level 1 tasks.
• Created Standard Operating Procedures (SOP) for varies areas (Customer Information, Warehouse Management System, Online Inventory, etc).
• Assisted transition to our new WMS (from Traker to Red Prairie)
• Performed numerous Webinar with customers on how to access and generate the Online Inventory from Red Prairie.
• Assisted review applicants and interview potential applicants.
• Assisted training new hires.

• Worked with Traker as a WMS
• Coordinated and process all Import material via Shipside, Railcars, Containers or Truck Deliveries into the WMS.
• Coordinated process and generate all Export material.
• Provided customers all Inbound and Outbound paperwork.
• Provided accounting with information needed to invoice customers for services rendered.
• Helped coordinate and go through year inventory counts with varies customers.

• Manually shipped out material out of the Warehouse Management System (WMS).
• Created Bill of Lading for truck drivers
• Scheduled appointments for drivers
• Maintained inventory into the system
• Billing, (Customer Pick Up, Storage and Containers)

• Responsible for hiring and training of all employees
• Managed the Operational budget
• Managed Pay Roll
• Ordered Supplies from vendors
• Weekly safety and Health Checklist (check PH of water, Temperatures of coolers, food dates, etc.)

Bachelor Of Business Administration (B.B.A.), Business Management And Leadership

Mathematics

Diploma, General Studies